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DynECT Email Delivery                  

All Clear Emergency Maintenance Active Maintenance Upcoming Maintenance

Dyn.com, DynDNS, DynECT Email Delivery, DynECT Managed DNS, Internet Guide, Mailhop Start Date: 2014-10-15 18:00 UTC

SSLv3 POODLE Vulnerability (CVE-2014-3566)

On 10/14 Dyn was made aware of CVE-2014-3566, an exploit of SSL3.  We are currently reviewing systems that may be impacted by this exploit and are systematically addressing these systems as required.

At this time, customers are not encouraged to make any changes. Anyone with questions or concerns are encouraged to reach out to our Customer Support team.

DynECT Email Delivery, DynECT Managed DNS Start Date: 2014-11-3 00:00 UTC

Two Factor Authentication (2FA) to be Added to DynECT Email and Managed DNS

On Monday, November 3 we will add an option for our customers to improve the access security of the Dyn portal. Two Factor Authentication (2FA) adds another layer of safety to the traditional login credentials.  We support text (SMS) and mobile apps (TOTP) to provide this service.

To learn more about Dyn’s use of 2FA, visit our site and read our blog.  We also have instructions posted in our knowledgebase.

DynDNS, DynECT Managed DNS, Internet Guide Start Date: 2014-11-01 19:00 UTC

Site Maintenance in Frankfurt

Beginning on November 1st at 19:00 UTC and ending on November 2nd at 03:00 UTC, we will be performing extended maintenance in our Frankfurt site. No impact to Dyn Managed DNS is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. There will be impact to Dynamic DNS, however, as ns5.dyndns.org will be unavailable during the maintenance. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Service Team.

DynECT Managed DNS Start Date: 2014-10-31 15:00 UTC

DynECT Managed DNS Scheduled Maintenance

We are planning to utilize our scheduled maintenance window from October 31st, 2014 at 15:00 UTC until 16:00 UTC to perform updates to our infrastructure. The management portal and API may provide delayed responses for a portion of the window. DNS updates may be delayed during this maintenance.

DNS resolution will not be affected.

We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions are encouraged to reach out to  our Technical Support Team.

DynECT Email Delivery, DynECT Managed DNS Start Date: 2014-10-30 17:40 UTC

[Retrospective] Dyn Managed DNS and Email Portal Service Degradation

On October 30th, between around 17:40 UTC and 17:55 UTC, some customers may have experienced problems logging into and navigating within the Dyn Managed DNS and Dyn Email Web Portals. Our engineers have already identified and resolved the issue and customers should not experience any difficulty with the portals at this time. We do not recommend that customers make any changes to their configuration in response to this issue.

Customers with questions or concerns are encouraged to reach out to  our Technical Service Team.

DynECT Managed DNS Start Date: 2014-10-29 20:00 UTC

Dyn Managed DNS QPS Reporting Delays

On Wednesday October 29th 2014, starting at around 20:00 UTC, Dyn Managed DNS QPS Reporting started to become delayed. As of this morning, Thursday October 30th at 08:00 UTC our engineers have resolved the issue and are continuing to monitor the situation.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.

DynDNS, DynECT Managed DNS, Internet Guide Start Date: 2014-10-30 07:00 UTC

Bandwidth Provider Maintenance in Chicago

On October 30th,  between 07:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago (ORD). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynDNS, DynECT Managed DNS, Internet Guide Start Date: 2014-10-30 01:00 UTC

Emergency Provider Maintenance in Amsterdam (AMS)

On October 30th, between 01:00 UTC and 04:00 UTC, one of Dyn’s upstream transit providers will be performing emergency maintenance on their infrastructure in Amsterdam (AMS). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Email Delivery, DynECT Managed DNS Start Date: 2014-10-29 17:30 UTC

Dyn Portal Service Degradation

On Wednesday, October 29th, at around 17:30 UTC, Dyn received scattered reports of  navigation errors leading to redirection loops while using our manage.dynect.net customer portal. Engineers are currently investigating the issue. We do not recommend that customers make any changes to their configuration in response to this issue.

Customers with questions are encouraged to reach out to  our Technical Support Team.

DynECT Managed DNS Start Date: 2014-10-29 16:00 UTC

[Resolved] DDoS Attack against Dyn Managed DNS

As of 16:00 UTC, October 29th 2014, we have begun investigating abnormal bandwidth activity across some of our data centers. Some customers may experience increased latency during this time. Our engineers do not recommend making any configuration changes in response to this issue.

Customers with questions or concerns are encouraged to reach out to our Technical Service Team.

Update: Our engineers are in the process of mitigating this attack.

Update: This attack has been successfully mitigated. Our engineers will continue to monitor the situation.

DynECT Managed DNS, Internet Guide Start Date: 2014-10-30 07:00 UTC

Bandwidth Provider Maintenance in Singapore

On November 7th,  between 19:00 UTC and 23:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore (SIN). No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

DynECT Email Delivery Start Date: 2014-10-28 20:00 UTC

Dyn Email Delivery: Removal of SSLv3 support

As a result of the recently published security vulnerability, “Poodle”, Dyn must remove SSLv3 support from the Dyn Email Delivery API as well as several of our mail servers. We intend to disable SSLv3 on Wednesday October 28th, between 20:00 and 21:00 UTC. Removal of SSLv3 should have no impact to customers. If you continue to have problems sending mail through the API or through SMTP, please contact the Technical Support Team.