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Dyn Email Delivery Reporting & Bounce Processing Delays

Incident Report for Oracle + Dyn

Resolved

This incident has been resolved as of 03:30 UTC July 14th 2018.

Customers with questions are encouraged to reach out to our Technical Support Team.

Posted Jul 14, 2018 - 04:07 UTC

Update

We are continuing to investigate this issue.

Posted Jul 13, 2018 - 17:31 UTC

Investigating

Beginning at approximately 16:00 UTC on July 13th, 2018, the Dyn Email Delivery bounce processing infrastructure began running behind. Customers may see delays in reported stats for the platform as well as delayed bounce processing. Engineers are continuing to monitor and investigate this issue.

Mail sending via SMTP and API is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.

Posted Jul 13, 2018 - 17:29 UTC

This incident affected: Dyn Email Delivery (Delivery and Engagement Data).