Dyn Status Updates

See upcoming maintenance and any incidents in progress.

All Systems Operational
Dyn Managed DNS Operational
API   Operational
Portal   Operational
Anycast Network   Operational
Primary Zone Propagation   Operational
Secondary Zone Propagation   Operational
Advanced Features   Operational
DNSSEC   Operational
Query Stats   Operational
Dyn Email Delivery Operational
API   Operational
Portal   Operational
Sending Infrastructure   Operational
Account Management Data   Operational
Delivery and Engagement Data   Operational
Domain Services Operational
Remote Access   Operational
Internet Guide (IG)   Operational
Standard DNS   Operational
D-Link Portal   Operational
DynDNS Portal   Operational
Domain Registration   Operational
DynTLD   Operational
Redirector   Operational
Social Failover   Operational
Dyn Updater   Operational
Health Check   Operational
Internet Intelligence Product Line Operational
Internet Intelligence   Operational
Internet Intelligence - Network   ? Operational
Internet Intelligence - Transit   ? Operational
Internet Alerts   Operational
Oracle Dyn Web Application Security Suite Operational
Portal   ? Operational
Network Operations   ? Operational
Mitigation Centers   ? Operational
Global PoPs   ? Operational
DNS   ? Operational
Oracle Dyn DDoS Protection (RapidBGP)   ? Operational
Managed DNS for Hosting   ? Operational
China Nameserver Infrastructure   Operational
Dyn.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Domain Registration Scheduled Maintenance Jul 22, 01:00-01:45 UTC
On July 22nd, 2018 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com & .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on Jun 21, 16:34 UTC
Planned Network Maintenance in Palo Alto, CA Jul 24, 09:00-13:00 UTC
On July 24, 2018 between 9:00 UTC and 13:00 UTC we will be performing network maintenance in our Palo Alto datacenter. No impact is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Jul 9, 20:26 UTC
Managed DNS 5.2.45 Scheduled Release Window Jul 24, 17:30-18:30 UTC
On Tuesday, July 24th, 2018, between 17:30 and 18:30 UTC we will be releasing version 5.2.45 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Internal support script fixes
* Bug fixes for the expert editor and Traffic Directory UI

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Jul 19, 16:00 UTC
Planned Site Maintenance in Singapore Jul 26, 09:00-13:00 UTC
On Thursday, July 26, 2018, from 09:00 to 13:00 UTC we will be performing site maintenance at our Singapore datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
Posted on Jul 19, 18:08 UTC
Past Incidents
Jul 20, 2018
Zenedge Planned Maintenance to Global POPs and Mitigation Centers
Completed - The scheduled maintenance has been completed.
Jul 20, 07:31 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 19, 20:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 18:45 UTC
Scheduled - Description
We are continuing performing cleanup of not used network prefixes on our infrastructure, no downtime expected.

Components
Mitigation Centers, Global POPs

Locations
Mitigation Center - AMS, Mitigation Center - TOR, Mitigation Center - LAX, Canada - East, US - North East, US - South East, US - North Central, US - South Central, Canada - West, US - North West, US - South West, Europe - West, Europe - Central, APAC - Japan, APAC - Hong Kong
Jul 19, 18:43 UTC
Jul 19, 2018
Dyn Email Delivery Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 13:01 UTC
Scheduled - On Thursday, July 19th, 2018 at 1:00 PM UTC, the Dyn Email Delivery will undergo scheduled maintenance to apply routine security patches. The updates will be applied in a rolling fashion, with no customer impact expected.

API requests, including Send API, will continue to be processed normally through the maintenance, and all other services will continue to function as well. Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 17, 14:22 UTC
Dyn Managed DNS and Email Portal Service Degradation
Resolved - This incident has been resolved.
Jul 19, 10:47 UTC
Update - We are continuing to work on a fix for this issue.
Jul 19, 10:47 UTC
Identified - On July 19th 2018, beginning around 10:30 UTC, customers will experience problems logging into the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 19, 10:41 UTC
Dyn Portal Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 10:30 UTC
Update - This scheduled maintenance has been extended by 30 minutes to finish at 10:30 UTC.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 19, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 09:00 UTC
Scheduled - On Thursday, July 19, between 9:00 and 10:00 UTC, we will be performing routine maintenance on our customer portal services. The DNS, Email, and Internet Intelligence portals will be intermittently unavailable during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 16, 18:55 UTC
Jul 18, 2018
Zenedge Planned Maintenance to Global POPs and Mitigation Centers
Completed - The scheduled maintenance has been completed.
Jul 18, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 16:01 UTC
Scheduled - We will be performing cleanup of not used network prefixes on our infrastructure, no downtime expected.
Jul 14, 03:51 UTC
Jul 17, 2018
Zenedge Planned Maintenance to Global POPs and Mitigation Centers
Completed - The scheduled maintenance has been completed.
Jul 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 16:00 UTC
Scheduled - We will be performing a cleanup of unused network prefixes on our infrastructure. There is no downtime expected.
Jul 14, 03:49 UTC
[Retrospective] Dyn Managed DNS API Degradation
Resolved - On July 17th, 2018, between 09:00 UTC and 19:04 UTC, customers may have experienced intermittent timeouts to the Managed DNS API. Our engineers were able to identify and correct this issue. There was no impact to Dyn Managed DNS Nameservers or other peripheral infrastructure.

Customers with any questions are encouraged to reach out to our Technical Support Team.
Jul 17, 19:34 UTC
Planned Network Maintenance in North Bergen, New Jersey
Completed - The scheduled maintenance has been completed.
Jul 17, 12:00 UTC
Update - The scheduled maintenance has been extended by 30 minutes to finish at 12:30 UTC.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 17, 11:52 UTC
Update - The scheduled maintenance has been extended by 2 hours to finish at 12:00 UTC.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 17, 08:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 06:00 UTC
Scheduled - On July 17, 2018 between 06:00 UTC and 10:00 UTC we will be performing network maintenance in our North Bergen datacenter. No impact is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 9, 20:24 UTC
Zenedge Planned Maintenance - Heka v2.8 Release
Completed - The scheduled maintenance has been completed.
Jul 17, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:00 UTC
Scheduled - We will be releasing Heka v2.8 across our infrastructure.
This is just maintenance change so no impact to production logs expected.
Jul 14, 03:48 UTC
Jul 16, 2018
[Retrospective] Dyn Managed DNS Emergency Maintenance in Palo Alto, CA
Resolved - On Monday, July 16th, 2018 between 00:19 and 00:25 UTC we performed emergency maintenance on our Managed DNS service in Palo Alto, CA. Some users may have experienced additional DNS query latency during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team
Jul 16, 02:35 UTC
Dyn Email Portal Degradation
Resolved - This incident has been resolved as of 01:18UTC on July 16th, 2018.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 16, 02:31 UTC
Investigating - Starting at approximately 00:15 UTC on July 16th, 2018, our engineers identified performance degradation with our DynECT Email Delivery Portal. When attempting to log in to the portal customers have experience intermittent 50x errors and delayed response times. Please note that email sending is not affected by this issue.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 16, 01:15 UTC
Jul 15, 2018

No incidents reported.

Jul 14, 2018
Provider Maintenance in Mumbai, IN
Completed - The scheduled maintenance has been completed.
Jul 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:30 UTC
Scheduled - On July 14th, 2018 between 18:30 UTC and 22:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Mumbai, IN. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 8, 01:29 UTC
Emergency Domain Registration Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 17:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 15:15 UTC
Scheduled - On July 14th, 2018 between 15:00 UTC and 17:00 UTC, Afilias will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .info and .mobi TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Jul 14, 15:10 UTC
Dyn Email Delivery Reporting & Bounce Processing Delays
Resolved - This incident has been resolved as of 03:30 UTC July 14th 2018.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 14, 04:07 UTC
Update - We are continuing to investigate this issue.
Jul 13, 17:31 UTC
Investigating - Beginning at approximately 16:00 UTC on July 13th, 2018, the Dyn Email Delivery bounce processing infrastructure began running behind. Customers may see delays in reported stats for the platform as well as delayed bounce processing. Engineers are continuing to monitor and investigate this issue.

Mail sending via SMTP and API is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 13, 17:29 UTC
Jul 12, 2018
Dyn Managed DNS Platform Update
Completed - The scheduled maintenance has been completed.
Jul 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 19:00 UTC
Scheduled - On Thursday, July 12, 2018, beginning at 19:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 11, 14:38 UTC
Jul 11, 2018
Dyn Managed DNS QPS Stats Issues
Resolved - This incident has been resolved.
Jul 11, 20:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 05:39 UTC
Update - As of approximately 00:00 UTC July 11th 2018 impact to the Managed DNS API has been resolved.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 11, 00:28 UTC
Update - We are continuing to investigate this issue.
Jul 11, 00:13 UTC
Update - As of approximately 23:00 UTC, some users may be experiencing issues with the Managed DNS API. Our engineers are investigating the issue. We will post updates as we have them.
Jul 10, 23:20 UTC
Investigating - Starting at approximately 19:00 UTC on July 10th, 2018, some customers may experience issues when attempting to view QPS graphs via the Dyn Managed DNS Portal. Our engineers are investigating the issue. We apologize for any inconvenience this may cause.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 10, 21:44 UTC
Jul 9, 2018
London Mega POP Service Disruption
Resolved - This incident has been resolved.
Jul 9, 20:44 UTC
Investigating - We are experiencing some issues with our London mega pop.

Our team is fully aware and is working to resolve the problem.

Customers with questions or concerns should reach out to the Oracle+Dyn Support team at support@zenedge.com.
Jul 9, 18:03 UTC
Dyn Managed DNS Secondary DNS Issue
Resolved - This incident has been resolved.
Jul 9, 12:46 UTC
Investigating - On July 9th 2018 at 12:06 UTC, our engineers began investigating an issue with the Secondary DNS service on the Managed DNS platform. Some customers may observe errors while attempting to transfer secondary zones into or out of the platform. Please note: This does not affect DNS resolution of existing zones or records. Further updates will be posted as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 9, 12:16 UTC
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
[Retrospective] Domain Registration and Domain Update Degradation
Resolved - Between 15:11 UTC and 15:45 UTC on July 6th, 2018, some customers may have encountered errors while attempting to register new domains or make updates to pre-existing domains. Engineers have now resolved this issue.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 6, 16:04 UTC
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