Dyn Status Updates


See upcoming maintenance and any incidents in progress.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 14:45 UTC
Scheduled - On May 19th, 2018, beginning around 14:28 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dyn Managed DNS Operational
API   Operational
Portal   Operational
Anycast Network   Under Maintenance
Primary Zone Propagation   Operational
Secondary Zone Propagation   Operational
Advanced Features   Operational
DNSSEC   Operational
Query Stats   Operational
Dyn Email Delivery Operational
API   Operational
Portal   Operational
Sending Infrastructure   Operational
Account Management Data   Operational
Delivery and Engagement Data   Operational
Domain Services Operational
Remote Access   Operational
Internet Guide (IG)   Operational
Standard DNS   Operational
D-Link Portal   Operational
DynDNS Portal   Operational
Domain Registration   Operational
DynTLD   Operational
Redirector   Operational
Social Failover   Operational
Dyn Updater   Operational
Health Check   Operational
Internet Intelligence Product Line Operational
Internet Intelligence   Operational
Internet Intelligence - Network   ? Operational
Internet Intelligence - Transit   ? Operational
Internet Alerts   Operational
Managed DNS for Hosting   ? Operational
China Nameserver Infrastructure   Operational
Dyn.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On May 20th, 2018 between 07:00 UTC and 11:48 UTC, one of Dyn's upstream transit providers performed emergency maintenance on their infrastructure in Hong Kong. There was no impact to Dyn Managed DNS Nameservers or Peripheral Infrastructure, although some users may have experienced additional DNS query latency as traffic was routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on May 20, 16:11 UTC
On May 21st, 2018 between 16:00 UTC and 19:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sydney, Australia. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on May 19, 10:09 UTC
On Tuesday May 22, 2018 between 0900 UTC and 0930 UTC, Dyn will be performing network maintenance on its infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected.

Customers with any questions are encouraged to reach out to our Technical Support team.
Posted on May 16, 20:36 UTC
On Tuesday May 22, 2018 between 0930 UTC and 1000 UTC, Dyn will be performing network maintenance on its infrastructure in Sunnyvale, CA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected.

Customers with any questions are encouraged to reach out to our Technical Support team.
Posted on May 22, 19:49 UTC
On May 23rd, 2018 between 16:00 UTC and 19:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sydney, Australia. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on May 19, 10:14 UTC
Provider Maintenance in Hong Kong May 23, 22:00-23:00 UTC
On May 23rd, 2018 between 22:00 UTC and 23:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Hong Kong. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on May 18, 14:05 UTC
On May 29th, 2018 between 1:00 UTC and 4:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, England. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on Apr 7, 09:46 UTC
On May 31st, 2018 between 04:30 UTC and 05:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on May 11, 22:47 UTC
Upcoming Dyn Email Delivery Maintenance Jun 29, 14:00 - Jun 30, 00:00 UTC
On June 29, 2018 at approximately 14:00 UTC Dyn will be performing maintenance on our Email Delivery infrastructure to improve the security and stability of our services. As a result of this maintenance, customers utilizing our API endpoint must ensure their application(s) making API requests are capable of using TLS1.1 or TLS1.2. The following list of ciphers are supported:

ECDHE-RSA-AES128-SHA256
DHE-RSA-AES128-SHA256
DHE-RSA-AES256-SHA256
ECDHE-RSA-AES128-GCM-SHA256
ECDHE-RSA-AES256-GCM-SHA384
DHE-RSA-AES128-GCM-SHA256
DHE-RSA-AES256-GCM-SHA384
ECDHE-ECDSA-AES128-SHA256
ECDHE-ECDSA-AES128-GCM-SHA256
ECDHE-ECDSA-AES256-GCM-SHA384

This change affects reporting and sending via the API, however sending via SMTP as well as reports via web portal are not affected.

If these updates are not made by June 29th, 2018 at 14:00 UTC, customers may experience connectivity issues when interacting with the Email Delivery API.

Customers with questions about this change are encouraged to reach out to our Technical Support Team.
Posted on Apr 17, 21:30 UTC
Past Incidents
May 20, 2018

No incidents reported today.

May 18, 2018

No incidents reported.

May 17, 2018
On May 17th, 2018 between 11:00 UTC and 15:30 UTC, customers may have experienced problems creating, updating, and deleting account information via the Dyn Email web portal or REST API. Changes made during this time were successful, but may not have been reflected accordingly. Sending via SMTP and REST API may have been affected, but only for accounts and approved senders created or updated during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
May 17, 16:47 UTC
Resolved - This incident has been resolved.
May 17, 15:39 UTC
Monitoring - Our engineers identified the issue affecting customer logins. Users should no longer experience issues logging into the portal. Our engineers will continue to monitor the situation for any change.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 16, 21:15 UTC
Investigating - At approximately 20:45 UTC, some users may be experiencing issues logging into the Email Delivery web portal. Our engineers are investigating the issue at this time. Email sending via SMTP and API are not affected at this time. Updates will be provided as we have more information.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 16, 21:01 UTC
Monitoring - Our engineers identified the issue affecting customer logins and Email sending via API. Customers should no longer experience issues logging into the portal or sending email via API. Our engineers will continue to monitor the situation for any change.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 16, 18:28 UTC
Update - In addition to customers experiencing issues when accessing the web portal and reporting data, some customers may experience issues when attempting to send email via API. Our engineers are investigating the issue and we will update as soon as we have more information. Sending email via SMTP remains unaffected.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 16, 17:56 UTC
Update - Our engineers continue to investigate the issue. Further updates will be provided.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 15, 18:18 UTC
Investigating - At approximately 15:19 UTC on May 15th, 2018, Our engineers identified performance degradation with our Dyn Email Delivery login portal. When attempting to scope in to sub accounts, customers may be experiencing intermittent connection errors and delayed response times. Customers may also be experiencing delays in email reporting data. When attempting to send email, customers may be seeing authorization failures, as well. Engineering is currently investigating the issue and updates will be posted as information becomes available.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 15, 16:00 UTC
Completed - The scheduled maintenance has been completed.
May 17, 15:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 22:28 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 10, 22:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 19:00 UTC
Scheduled - From June 25th, 2018, Oracle Dyn will be updating the IP addresses used for advanced services monitoring, including Active Failover, Traffic Manager, and Traffic Director as part of performing edge site maintenance. You may view the full list of monitoring IP's here: (https://manage.dynect.net/help/agents.html). Customers are encouraged to review their internal configurations to ensure they are allowing traffic from that set of addresses in order for Managed DNS Advanced Service monitoring to work correctly.

Customers with questions are encouraged to reach out to our Technical Support team.
May 9, 21:06 UTC
Completed - The scheduled maintenance has been completed.
May 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 09:01 UTC
Scheduled - On Thursday, May 17 starting at 0900 UTC (0500 EST), Dyn Email will undergo scheduled maintenance to affect a back-end database cluster capacity upgrade. Dyn Email web portal and REST API access (except sending via API) will not be available at times during this maintenance as we are performing a central database infrastructure upgrade. However, Dyn Email sending via SMTP and REST API, as well as open/click tracking request processing, will not be impacted and will continue operating normally during this period.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
May 16, 14:43 UTC
Completed - The scheduled maintenance has been completed.
May 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 09:00 UTC
Scheduled - On Thursday May 17, 2018 starting at 0900 UTC, Dyn will be performing network maintenance on its infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected.

Customers with any questions are encouraged to reach out to our Technical Support team.
May 15, 19:47 UTC
Resolved - This incident has been resolved.
May 17, 05:28 UTC
Identified - On 16 May 2018, beginning around 22:41 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Sydney, Australia. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
May 16, 23:07 UTC
Completed - The scheduled maintenance has been completed.
May 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 02:00 UTC
Scheduled - On May 17th, 2018 between 02:00 UTC and 05:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Miami, Fl. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
May 1, 22:27 UTC
May 15, 2018
Resolved - This incident has been resolved.
May 15, 01:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 01:01 UTC
Investigating - Beginning at approximately 23:30 UTC on 14 May, 2018, some customers may have began experiencing connectivity issues when attempting to connect to and navigate our Dyn Email Delivery API. This issue affects reporting and sending via the API. However sending mail sending via SMTP is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 15, 00:16 UTC
May 14, 2018
Resolved - This incident has been resolved.
May 14, 04:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 00:11 UTC
Investigating - Starting at approximately 21:51 UTC on May 13th, 2018, our engineers identified performance degradation with our Dyn Email Delivery API and DynECT Email Delivery Portal. When attempting to log in to the API customers may experience intermittent 50x errors and delayed response times. Please note that email sending is not affected by this issue.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 13, 22:28 UTC
Completed - The scheduled maintenance has been completed.
May 14, 02:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 00:00 UTC
Scheduled - On May 13th, 2018, beginning around 22:15 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Mumbai, IN. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
May 13, 23:55 UTC
May 12, 2018
Completed - The scheduled maintenance has been completed.
May 12, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:00 UTC
Scheduled - On May 12th, 2018, beginning around 00:00 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Amsterdam, NL. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
May 11, 22:44 UTC
May 11, 2018
Completed - The scheduled maintenance has been completed.
May 11, 07:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 05:00 UTC
Scheduled - On May 11th, 2018 between 5:00 UTC and 8:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paulo, Brazil. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
May 7, 11:27 UTC
May 10, 2018
Resolved - This incident has been resolved.
May 10, 22:57 UTC
Identified - On the 4th of May, 2018 beginning around 05:45 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Dallas, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
May 4, 05:48 UTC
Completed - The scheduled maintenance has been completed.
May 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 20:00 UTC
Scheduled - On Thursday, May 10, 2018, beginning at 20:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
May 9, 17:15 UTC
Completed - The scheduled maintenance has been completed.
May 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 18:00 UTC
Scheduled - On Thursday, May 10, between 18:00 and 19:00 UTC, we will be releasing version 5.2.43 of our Dyn Managed DNS platform to production.

Changes included in this release:
* API Version 3.7.11 released
* Improvements to Traffic Director UI
* Contacts can be notified on Secondary DNS config changes

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
May 9, 14:11 UTC
Resolved - This incident has been resolved.
May 10, 18:33 UTC
Investigating - At approximately 18:00 UTC on May 10th, 2018, Our engineers identified performance degradation with our Dyn Email Delivery login portal. When attempting to log in customers may have experienced intermittent connection errors and delayed response times. Customers may also be experiencing delays in email reporting data. Please note that email sending is not currently affected by this issue. Engineering is currently investigating the issue and updates will be posted as information becomes available.

Customers with questions are encouraged to reach out to our Technical Support Team.
May 10, 18:11 UTC
On May 10, between 08:49:21 UTC and 13:52:22 UTC, some customers may have experienced errors when attempting to process their payment for items in their cart at account.dyn.com. If you have encountered an error, please reattempt your transaction.

Customers with questions are encouraged to reach out to our Customer Support Team.
May 10, 16:23 UTC
May 9, 2018
Resolved - This incident has been resolved.
May 9, 23:26 UTC
Investigating - On May 9th, 2018 beginning around 19:55 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Mumbai, India. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
May 9, 20:16 UTC
Completed - The scheduled maintenance has been completed.
May 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:00 UTC
Scheduled - On May 9th, 2018 between 7:00 UTC and 8:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Miami, FL. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Apr 17, 13:31 UTC
Resolved - This incident has been resolved.
May 9, 00:12 UTC
Monitoring - On May 8th, 2018, at 18:30 UTC we began performing emergency site maintenance at our Sydney Australia datacenter. No impact to Dyn Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
May 8, 18:42 UTC
May 8, 2018
Completed - The scheduled maintenance has been completed.
May 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 17:00 UTC
Scheduled - On May 8th, 2018 between 17:00 UTC and 19:00 UTC, PIR will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .org TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
May 4, 14:02 UTC
May 7, 2018
Completed - The scheduled maintenance has been completed.
May 7, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:30 UTC
Scheduled - On May 7th, 2018 between 8:30 UTC and 9:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Apr 17, 13:27 UTC
May 6, 2018

No incidents reported.