Dyn Status Updates

See upcoming maintenance and any incidents in progress.

All Systems Operational
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dyn Email Scheduled Maintenance Aug 3, 09:00-10:30 UTC
Update - This update was posted in error, there is no change to the status of this maintenance window.
Jul 27, 10:05 UTC
Scheduled - Dyn Email will undergo maintenance during the regular maintenance window on Thursday morning, August 3, between 09:00 UTC and 10:00 UTC. Web portal and REST API services will not be available for a time to support this maintenance, but email sending and open/click request processing will continue to function throughout. No sending/delivery delays are expected, but reporting data may be delayed for a short time.
Jul 26, 19:38 UTC
Provider Maintenance in Tokyo, Japan Aug 4, 15:30-19:30 UTC
On August 4th, 2017 between 15:30 UTC and 19:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support
Posted on Jul 13, 19:32 UTC
Provider Maintenance in Singapore Aug 13, 13:00-16:00 UTC
On August 13th, 2017 between 13:00 UTC and 16:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Jul 14, 14:46 UTC
Past Incidents
Jul 27, 2017
Dyn Email Delivery Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:00 UTC
Scheduled - On Thursday, July 27th, 2017, beginning at 09:00 UTC, Dyn will be performing maintenance to enable future improvements to the Message Management platform. A brief delay in message delivery will occur during the window, however no other service impact is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Jul 24, 18:22 UTC
Planned Network Maintenance in North Bergen, NJ and Sunnyvale, CA
Completed - The scheduled maintenance has been completed.
Jul 27, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:00 UTC
Scheduled - On Thursday, July 27th, 2017, beginning at 09:00 UTC, Dyn will be performing routine network maintenance in our North Bergen and Sunnyvale datacenters. No impact is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Jul 26, 13:48 UTC
Jul 26, 2017
Provider Maintenance in Los Angeles, CA
Completed - The scheduled maintenance has been completed.
Jul 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:00 UTC
Scheduled - On July 26th, 2017 between 07:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 10, 20:47 UTC
Jul 25, 2017
Managed DNS 5.2.33 Scheduled Release Window
Completed - The scheduled maintenance has been completed.
Jul 25, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 17:00 UTC
Scheduled - On Tuesday, July 25, 2017, between 17:00 and 18:00 UTC, we will be releasing version 5.2.33 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Release of API version 3.7.7
* Miscellaneous bug fixes and performance improvements

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 21, 18:52 UTC
Jul 24, 2017
{Retrospective} Standard DNS Webhop Degradation
Between 17:47 and 18:06 UTC on July 24th, 2017, customers of the Standard DNS Webhop service may have experienced a degradation of service. Customers attempting to access URLs that use this service will have noticed 404 errors when accessing their website. Our engineers have corrected the issue.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 24, 17:47 UTC
{Retrospective} Dyn Email Delivery Protal Degradation
In between 14:25 UTC and 14:34 UTC on July 24th, 2017, our engineers identified performance degradation with our Dyn Email Delivery Portal. When attempting to log in to the Portal, customers may have experienced intermittent 50x errors and delayed response times. Please note that email sending was not affected by this issue.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 24, 14:25 UTC
Jul 23, 2017
Emergency Provider Maintenance in Seattle, WA, USA
Resolved - This incident has been resolved.
Jul 23, 03:20 UTC
Investigating - On July 23, 2017, beginning around 01:45 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Seattle, Washington, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Jul 22, 01:45 UTC
Jul 22, 2017
Dyn Internet Intelligence Network and Transit UI Degradation
Resolved - This incident has been resolved.
Jul 22, 09:44 UTC
Investigating - On July 22 2017, beginning around 08:50 UTC, our engineers identified degradation within our Dyn Internet Intelligence UI. When attempting to log in customers may have experienced intermittent connection errors.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 22, 08:50 UTC
Emergency Provider Maintenance in Mumbai, India
Resolved - This incident has been resolved.
Jul 22, 01:59 UTC
Investigating - On July 21st, 2017, beginning around 20:55 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Mumbai, India. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Jul 21, 20:55 UTC
Jul 20, 2017
Planned Network Maintenance in Sunnyvale, CA
Completed - The scheduled maintenance has been completed.
Jul 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 09:00 UTC
Scheduled - On Thursday, July 20th, 2017, beginning at 09:00 UTC, Dyn will be performing routine network maintenance in our Sunnyvale datacenter. During this maintenance some Message Management customers may experience sending delays. No impact is expected to other services.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Jul 18, 20:10 UTC
Jul 19, 2017
Emergency Provider Maintenance in Chicago, IL, USA
Resolved - This incident has been resolved.
Jul 19, 21:21 UTC
Investigating - On July 19th, 2017, beginning around 06:24 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Chicago, Illinois, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Jul 19, 06:24 UTC
Dyn Email Delivery API and Portal issues
Resolved - This incident has been resolved.
Jul 19, 16:59 UTC
Investigating - Starting at approximately 14:11 UTC on July 19th, 2017, our engineers identified performance degradation with our Dyn Email Delivery APl. When attempting to log in to the API customers may experience intermittent 50x errors and delayed response times. Additionally, customers may experience intermittent issues when attempting to login to the Dyn Email Delivery Portal. Please note that email sending was not affected by this issue.

Mail sending via SMTP is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jul 19, 14:11 UTC
Jul 18, 2017
Domain Registration Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 15:00 UTC
Scheduled - On July 18th, 2017 between 15:00 UTC and 19:00 UTC, PIR will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .org TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Jul 14, 14:30 UTC
Domain Registration Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 15:00 UTC
Scheduled - On July 18th, 2017 between 15:00 UTC and 19:00 UTC, Afilias will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .info TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Jul 14, 14:55 UTC
Planned Network Maintenance in North Bergen, NJ
Completed - The scheduled maintenance has been completed.
Jul 18, 10:00 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:04 UTC
Scheduled - On Tuesday, July 18th, 2017, beginning at 09:00 UTC, Dyn will be performing routine network maintenance in our North Bergen datacenter. During this maintenance some Message Management customers may experience sending delays. No impact is expected to other services.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Jul 17, 14:35 UTC
Jul 17, 2017
Dyn Managed DNS Platform Update
Completed - The scheduled maintenance has been completed.
Jul 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:00 UTC
Scheduled - On Monday, July 17, 2017, beginning at 19:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 17, 13:02 UTC
Jul 16, 2017
Provider Maintenance in Tokyo, Japan
Completed - The scheduled maintenance has been completed.
Jul 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:01 UTC
Scheduled - On July 16th, 2017 between 18:00 UTC and 21:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support
Jun 27, 15:22 UTC
CRM Provider Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 02:00 UTC
Scheduled - On July 16th, 2017 between 02:00 UTC and 04:00 UTC, our CRM provider will be performing a maintenance. During this time, customers will be unable to enroll in DynID. Also, customers will be unable to submit Support tickets to support via the portal during this period.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 13, 17:15 UTC
Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017
[Retrospective] Dyn Managed DNS API Degradation
On July 13th, 2017, between 18:22 UTC and 18:40 UTC, Dyn engineers performed emergency maintenance on our Managed DNS API. Users interacting with the API may have experienced failed transactions and elevated zone propagation times. No impact to Dyn Managed DNS Nameserver resolution or other peripheral infrastructure was observed.

Customers with any questions are encouraged to reach out to our Technical Support Team.
Jul 13, 18:22 UTC
Dyn Email Delivery Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:24 UTC
Scheduled - On Thursday, July 13, 2017, between 09:00 and 10:00 UTC we will be upgrading some of our outgoing Dyn Email Delivery servers. Incoming SMTP and API mail will continue to be accepted and processed throughout, but some email may experience limited delivery delays during this timeframe, likely no more than a few to several minutes.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 13, 06:48 UTC
Managed DNS Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 09:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:01 UTC
Scheduled - On Thursday, July 13, 2017, between 9:00 and 10:00 UTC Dyn will be performing maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with the Traffic Director and Traffic Manager services will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 13, 02:16 UTC
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