Dyn Status Updates


See upcoming maintenance and any incidents in progress.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 22:37 UTC
Scheduled - Effective: December 1, 2017

Oracle has updated its Acceptable Use Policy for Dyn Services to better describe permissible practices in relation to using Oracle’s Dyn Email Delivery Services. You may view the policy at https://dyn.com/legal/acceptable-use-policy/.

The changes to the Acceptable Use Policy will take effect immediately, unless a later date is specified in your agreement with Oracle/Dyn.
Dyn Managed DNS Operational
API   Operational
Portal   Operational
Anycast Network   Under Maintenance
Primary Zone Propagation   Operational
Secondary Zone Propagation   Operational
Advanced Features   Operational
DNSSEC   Operational
Query Stats   Operational
Dyn Email Delivery Operational
API   Operational
Portal   Operational
Sending Infrastructure   Operational
Account Management Data   Operational
Delivery and Engagement Data   Operational
Domain Services Operational
Remote Access   Operational
Internet Guide (IG)   Operational
Standard DNS   Operational
D-Link Portal   Operational
DynDNS Portal   Operational
Domain Registration   Operational
DynTLD   Operational
Redirector   Operational
Social Failover   Operational
Dyn Updater   Operational
Health Check   Operational
Internet Intelligence Product Line Operational
Internet Intelligence   Operational
Internet Intelligence - Network   ? Operational
Internet Intelligence - Transit   ? Operational
Internet Alerts   Operational
Managed DNS for Hosting   ? Operational
China Nameserver Infrastructure   Operational
Dyn.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2017

No incidents reported today.

Dec 15, 2017
Completed - The scheduled maintenance has been completed.
Dec 15, 21:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 19:15 UTC
Scheduled - On December 15th, 2017, beginning around 18:47 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Miami, FL. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 15, 19:06 UTC
Resolved - This incident has been resolved.
Dec 15, 21:04 UTC
Investigating - On December 15th, 2017, beginning around 18:47 UTC, customers began experiencing issues logging into Dyn's Internet Intelligence product suite. Our engineers are investigating the issue and updates will be provided when they are available.
Dec 15, 19:26 UTC
Dec 14, 2017
Completed - The scheduled maintenance has been completed.
Dec 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 02:00 UTC
Scheduled - On December 14th, 2017 between 2:00 UTC and 3:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Nov 30, 15:33 UTC
Dec 13, 2017
Resolved - This incident has been resolved.
Dec 13, 00:16 UTC
Monitoring - Our engineers continue to investigate the issue however customers should see normal behavior when interacting with the Dyn Email Delivery and Dyn Managed DNS Portal and API.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 12, 22:05 UTC
Investigating - On December 12th, 2017, beginning around 20:42 UTC, some customers may experience problems logging into and navigating within the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Additionally, customers may experience intermittent connection issues with the Email Delivery and Managed DNS API. Our engineers are investigating the issue and we will post updates as they become available. DNS Resolution and Email sending is not affected by this incident.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 12, 21:09 UTC
Resolved - This incident has been resolved.
Dec 13, 00:03 UTC
Investigating - On December 12th, 2017, beginning around 23:17 UTC, we began performing emergency maintenance on our data center in Mumbai, India. Some users may experience additional DNS query latency in the Mumbai region as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
Dec 12, 23:36 UTC
Dec 12, 2017
Completed - The scheduled maintenance has been completed.
Dec 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 10:00 UTC
Scheduled - On December 12th 2017 between 10:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Hong Kong. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 21, 18:26 UTC
Completed - The scheduled maintenance has been completed.
Dec 12, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 03:30 UTC
Scheduled - On December 12th, 2017 between 03:30 UTC and 05:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, JP. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 3, 14:40 UTC
Dec 11, 2017
Resolved - This incident has been resolved.
Dec 11, 00:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 00:11 UTC
Update - On December 8th 2017, beginning around 09:32 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Tokyo, Japan. Expected completion of maintenance is December 10th at 23:00 UTC. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 9, 11:04 UTC
Identified - On December 8th 2017, beginning around 09:32 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 8, 14:00 UTC
Dec 10, 2017
Completed - The scheduled maintenance has been completed.
Dec 10, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 01:00 UTC
Scheduled - On December 10th, 2017 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .net and .com TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Dec 10, 00:19 UTC
Dec 8, 2017
Resolved - This incident has been resolved.
Dec 8, 23:26 UTC
Investigating - On December 8th, 2017, beginning at 21:00 customers using our China Network may be experiencing issues with latency and packet loss on Dynect China Network nameserver ns2. Our engineers are working on a resolution and will post updates as they become available. There is no impact outside of China and no impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 8, 22:25 UTC
Dec 7, 2017
Resolved - This incident has been resolved.
Dec 7, 23:39 UTC
Identified - On December 7th 2017, beginning around 11:44 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 7, 11:52 UTC
Completed - The scheduled maintenance has been completed.
Dec 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 20:00 UTC
Scheduled - On Thursday, December 7, 2017, beginning at 20:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 7, 15:17 UTC
Completed - The scheduled maintenance has been completed.
Dec 7, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 15:00 UTC
Scheduled - On December 7th, 2017 between 15:00 UTC and 17:00 UTC, we will be making changes to the routing preferences of our Anycast network. This change will not cause any service disruption. However, customers may notice changes in their usual routes. Additionally, customers using Dyn’s Traffic Manager or other GSLB services, with the exception of Traffic Director, may see users routed to alternative paths and more accurate DNS responses as a result depending on their service configuration.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 22, 19:16 UTC
Completed - This maintenance has been rescheduled for Dec 7th, at 20:00 UTC. No changes have been made at this time.

We apologize for any inconvenience.
Dec 7, 15:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 15:00 UTC
Scheduled - On Thursday, December 7, 2017, beginning at 15:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 5, 15:39 UTC
Dec 6, 2017
Resolved - This incident has been resolved.
Dec 6, 22:20 UTC
Investigating - On November 30th, beginning around 15:00 UTC, some customers may be experiencing errors in the checkout process for services purchased through account.dyn.com. Please clear your browser's cookies and reattempt the checkout process. This does not affect automatic renewals of existing services. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Customer Support Team.
Dec 6, 19:14 UTC
Resolved - This incident has been resolved.
Dec 6, 16:03 UTC
Investigating - On December 4th 2017, beginning around 20:30 UTC, Remote Access and Standard DNS customers may have experienced problems adding hostnames to the Dyn Update Client. Managed DNS hostnames are not affected. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Customer Support Team.
Dec 6, 14:47 UTC
Completed - The scheduled maintenance has been completed.
Dec 6, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 14:30 UTC
Scheduled - Wednesday December 6th 2017 at 14:30 UTC - maintenance will be performed on a database used by the HealthCheck service. During this time there may be periods where new checks cannot be created and existing checks cannot be modified or deleted.

Probes will continue as normal, and no configuration changes are recommended for this maintenance.
Dec 4, 16:11 UTC
Dec 5, 2017
On December 5th, 2017, between 15:02 UTC and 15:20 UTC our telephone provider began having intermittent issues receiving inbound phone calls to our Technical Support and Sales phone numbers. This issue has been resolved.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Dec 5, 15:21 UTC
On December 5th 2017, between 10:55 and 11:10 UTC, following our scheduled maintenance window Dyn engineers noted issues with the Managed DNS API which have been resolved. Users interacting with the API may have experience delayed or dropped transactions during this time. No impact to Dyn Managed DNS Nameservers or other peripheral infrastructure is expected.

Customers with any questions are encouraged to reach out to our Technical Support Team.
Dec 5, 11:24 UTC
Completed - The scheduled maintenance has been completed.
Dec 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:00 UTC
Scheduled - On Tuesday, December 05, 2017, between 10:00 and 11:00 UTC Dyn will be performing maintenance on database infrastructure supporting our Managed DNS Platform. During this time the Managed DNS API and DNS WebUI at dns.dyn.com and dns.dynect.net will be unavailable.

DNS resolution will not be affected during this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 29, 18:13 UTC
Dec 4, 2017
Completed - The scheduled maintenance has been completed.
Dec 4, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 15:00 UTC
Scheduled - On Monday, December 4th, 2017 between 15:00 and 16:00 UTC we will be releasing version 2.132.3 of our DynDNS platform. Updates in this version include improvements to how we handle customer passwords.

No impact to Dyn services is expected. However, some customers may need to update their passwords once the maintenance is complete.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 1, 15:58 UTC
Completed - The scheduled maintenance has been completed.
Dec 4, 02:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 16:00 UTC
Scheduled - On December 3rd, 2017, beginning around 15:15 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Tokyo, JP. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 3, 15:47 UTC
Completed - The scheduled maintenance has been completed.
Dec 4, 01:54 UTC
Scheduled - On December 3rd, 2017, between 22:52 UTC and 22:30 UTC, one of Dyn's upstream transit providers performed emergency maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may have experienced additional DNS query latency as traffic was routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 4, 01:53 UTC
Dec 3, 2017
Completed - The scheduled maintenance has been completed.
Dec 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 03:00 UTC
Scheduled - On December 3rd, 2017 between 03:00 UTC and 05:00 UTC, OpenSRS will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .co.uk TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Nov 18, 14:10 UTC
Dec 2, 2017
Completed - The scheduled maintenance has been completed.
Dec 2, 12:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 16:15 UTC
Scheduled - On December 1st, 2017, beginning around 16:02 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 1, 16:12 UTC