Dyn Status Updates


See upcoming maintenance and any incidents in progress.

Update - We are continuing to investigate this issue.
Apr 20, 19:07 UTC
Investigating - On April 20th, 2019, beginning around 14:00 UTC Oracle + Dyn Web Application Security Suite engineers began investigating a delay in log processing. Customers may experience a delay in logging. Traffic and services are not currently affected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 20, 19:06 UTC
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Health Check Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Oracle Dyn Web Application Security Suite Degraded Performance
Portal ? Degraded Performance
Network Operations ? Operational
Mitigation Centers ? Operational
Global PoPs ? Operational
DNS ? Operational
Oracle Dyn DDoS Protection (RapidBGP) ? Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Domain Registration Scheduled Maintenance Apr 25, 21:00 - Apr 26, 01:00 UTC
Between 21:00 UTC on April 25th, 2019 and 01:00 UTC on April 26th, 2019, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com, .name and .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Apr 19, 13:08 UTC
Past Incidents
Apr 23, 2019
Resolved - This incident has been resolved.
Apr 23, 00:55 UTC
Identified - On April 22, 2019 at 19:30, we began performing emergency maintenance on our data center in New York, NY. Some users may experience additional DNS query latency in the New York region as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 22, 19:28 UTC
Apr 21, 2019

No incidents reported.

Apr 19, 2019
Resolved - This incident has been resolved.
Apr 19, 15:54 UTC
Update - Our Oracle + Dyn Web Application Security Suite engineers are continuing to investigate the delay in log processing. Traffic and services are not affected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 16, 14:51 UTC
Investigating - On April 15th, 2019, beginning around 11:00 UTC Oracle + Dyn Web Application Security Suite engineers began investigating a delay in log processing. Customers may experience a delay in logging. Traffic and services are not currently affected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 15, 19:46 UTC
Apr 18, 2019
Completed - The scheduled maintenance has been completed.
Apr 18, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:00 UTC
Scheduled - On Thursday, April 18 2019, between 18:00 and 19:00 UTC we will be releasing version 5.2.52 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Internal logging and maintenance fixes

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 15, 21:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 14:00 UTC
Scheduled - On Thursday, April 18th 2019 from 14:00 to 18:00 UTC we will be making changes to our anycast announcements in our New York, NY datacenter. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 15, 19:55 UTC
Resolved - This incident has been resolved.
Apr 18, 16:09 UTC
Investigating - On April 18, 2019, our engineers began investigating a degradation issue in our scrubbing center in Amsterdam, Netherlands. At this time, customers using Web Application Security services configured on their apex may experience performance degradation for traffic routed through our Amsterdam Scrubbing Center. Our engineers are working to resolve the problem.

Customers with questions are encouraged to reach out to our Product Support Team.
Apr 18, 15:34 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 08:30 UTC
Scheduled - On April 18, 2019 between 08:30 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Miami, Florida. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 20, 16:52 UTC
Apr 17, 2019
Completed - The scheduled maintenance has been completed.
Apr 17, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 14:00 UTC
Scheduled - On Wednesday, April 17th 2019 from 14:00 to 18:00 UTC we will be making changes to our anycast announcements in our New York, NY datacenter. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 15, 16:12 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:00 UTC
Scheduled - On April 17th, 2019, between 7:00 UTC and 10:00 UTC, we will be performing an emergency release to our Web Application Security Suite Portal. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 16, 19:23 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 08:30 UTC
Scheduled - On April 17th 2019 between 08:30 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, Virginia. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 16, 15:54 UTC
Apr 16, 2019
Completed - The scheduled maintenance has been completed.
Apr 16, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:31 UTC
Scheduled - On April 16th, 2019 between 19:30 and 20:30 UTC, we will be performing a network maintenance on infrastructure in our Sao Paulo, Brazil, datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Apr 15, 00:20 UTC
Resolved - This incident has been resolved.
Apr 16, 18:20 UTC
Investigating - On April 16th 2019, beginning around 18:05 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Apr 16, 18:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 17:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:30 UTC
Scheduled - On April 16th, 2019 between 16:30 and 17:30 UTC, we will be performing a network maintenance on infrastructure in our Warsaw, Poland, datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Apr 15, 00:15 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 11:00 UTC
Scheduled - On April 16th, 2019, between 11:00 UTC and 13:00 UTC, we will be performing a routine release to our Customer Dojo Portal's stats. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 15, 16:57 UTC
Apr 15, 2019
Completed - The scheduled maintenance has been completed.
Apr 15, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 15:00 UTC
Scheduled - On Monday April 15, 2019 between 15:00 and 16:30 UTC, we will be performing network maintenance on infrastructure in our Mumbai datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Apr 12, 16:56 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 13:30 UTC
Scheduled - On Monday April 15, 2019 between 13:30 and 16:00 UTC, we will be performing network maintenance on infrastructure in our Chicago datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Apr 12, 16:52 UTC
Resolved - This incident has been resolved.
Apr 15, 00:51 UTC
Update - We are continuing to investigate this issue.
Apr 12, 17:49 UTC
Investigating - On April 12th, 2019, beginning around 14:00 UTC Oracle + Dyn Web Application Security Suite engineers began investigating a delay in log processing. Customers may experience a delay in logging. Traffic and services are not currently affected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 12, 17:49 UTC
Apr 14, 2019

No incidents reported.

Apr 13, 2019
Completed - The scheduled maintenance has been completed.
Apr 13, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 13:00 UTC
Scheduled - On April 13th, 2019 between 13:00 UTC and 15:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sydney, Australia. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 23, 23:40 UTC
Apr 12, 2019
Completed - The scheduled maintenance has been completed.
Apr 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:00 UTC
Scheduled - Between 23:00 UTC on April 11th, 2019 and 05:00 UTC on April 12th, 2019, one of our upstream transit providers will be performing maintenance on their infrastructure in Warsaw, Poland. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 22, 14:47 UTC
Resolved - This incident has been resolved.
Apr 12, 02:23 UTC
Investigating - On April 6, 2019, beginning around 21:00 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Sunnyvale, CA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Apr 6, 21:09 UTC
Apr 11, 2019
Completed - The scheduled maintenance has been completed.
Apr 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 18:00 UTC
Scheduled - Scheduled
On April 11th, 2019, between 18:00 UTC and 20:00 UTC we will be performing a routine release to our security run time logging pipeline. No impact to customer traffic is expected.
Apr 9, 00:06 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 18:30 UTC
Scheduled - On Thursday, April 11, 2019, beginning at 18:30 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.
Apr 10, 15:15 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 15:00 UTC
Scheduled - Scheduled
On April 11th, 2019, between 15:00 UTC and 18:00 UTC we will be performing a routine release to our security run time logging pipeline. No impact to customer traffic is expected.


Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 9, 00:06 UTC
Resolved - This incident has been resolved.
Apr 11, 13:32 UTC
Identified - On April 10th, 2019, Oracle + Dyn Web Application Security Suite engineers began investigating missing Web Application logs in the Dojo portal. Customers may notice missing logs from before 15:00 UTC April 9th, 2019. No impact to traffic is expected and current Web Application Security logs are functioning normally. Updates will be posted as they become available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 10, 03:31 UTC
Resolved - This incident has been resolved.
Apr 11, 13:30 UTC
Investigating - On April 9th, 2019, beginning around 13:30UTC Oracle + Dyn Web Application Security Suite engineers began investigating a delay in log processing. Customers may experience a delay in logging. Traffic and services are not currently affected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 9, 15:29 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:01 UTC
Scheduled - Scheduled - On April 11th, 2019, between 07:00 UTC and 11:00 UTC, we will be performing a routine release to our Customer Dojo Portal. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 9, 00:02 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 UTC
Scheduled - On April 11th, 2019, between 07:00 UTC and 11:00 UTC, we will be performing a routine release to our security run time. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 1, 23:38 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 UTC
Scheduled - On April 11th, 2019, between 02:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 5, 00:00 UTC
Resolved - This incident has been resolved.
Apr 11, 08:38 UTC
Monitoring - Our engineers have developed a fix and are planning deployment. We will continue to monitor this issue until the fix has been released, this post will be updated at that time.
Mar 19, 13:17 UTC
Identified - On March 18th, beginning around 12:00 UTC, some customers may receive 5xx errors from web apps that have pending changes. Customers are recommended to publish or discard pending changes. We are working to correct this behavior, and more information will be posted when available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 18, 15:34 UTC
Apr 10, 2019
Completed - The scheduled maintenance has been completed.
Apr 10, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:00 UTC
Scheduled - Scheduled
On April 10th, 2019, between 15:00 UTC and 18:00 UTC we will be performing a routine release to our security run time logging pipeline. No impact to customer traffic is expected.


Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 9, 00:04 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 12:00 UTC
Scheduled - Scheduled
On April 10th, 2019, between 12:00 UTC and 14:00 UTC we will be performing a routine release to our security run time log shipment. No impact to customer traffic is expected.


Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 9, 00:07 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 07:00 UTC
Scheduled - On April 10th, 2019, between 07:00 UTC and 11:00 UTC, we will be performing a routine release to our Customer Portal . No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 2, 15:22 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 07:01 UTC
Scheduled - Scheduled
On April 10th, 2019, between 07:00 UTC and 10:00 UTC we will be performing a routine release to our security run time logging pipeline. No impact to customer traffic is expected.


Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 9, 00:03 UTC
Resolved - This incident has been resolved.
Apr 10, 07:46 UTC
Investigating - On April 8, 2019, beginning around 13:24 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Amsterdam. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Apr 8, 13:52 UTC
Apr 9, 2019
Completed - The scheduled maintenance has been completed.
Apr 9, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:44 UTC
Scheduled - On Tuesday, April 9th, 2019 between 16:30 and 20:30 UTC, we will be performing network maintenance on infrastructure in Amsterdam pop location. There will be no impact to these services as traffic will be shifted to adjacent sites prior to the window. Customers may notice a small increase in latency during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Apr 5, 18:20 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 2, 00:41 UTC
Scheduled - On April 9th, 2019, between 07:00 UTC and 11:00 UTC, we will be performing a routine release to our Customer Portal . No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team
Apr 2, 00:41 UTC
Completed - The scheduled maintenance has been completed.
Apr 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:00 UTC
Scheduled - On April 9th, 2019, between 07:00 UTC and 11:00 UTC, we will be performing a routine release to our security run time. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 1, 23:37 UTC