Dyn Status Updates


See upcoming maintenance and any incidents in progress.

Update - We are currently investigating this issue.
Oct 17, 14:34 UTC
Investigating - Beginning at approximately 00:00 UTC on October 16th 2017 our Dyn Email Delivery data processing infrastructure began running behind. Customers may see delays in reported stats for that platform as we continue to monitor and investigate this issue.

Mail sending is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 17, 14:34 UTC
Monitoring - Beginning at approximately 00:56 UTC on Oct 16th 2017 , the Dyn Health Check platform began experiencing a period of elevated sending delays. A subset of Health Check customers may experience a delay in receiving Health Check notifications.

Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 16, 02:24 UTC
Dyn Managed DNS Operational
API   Operational
Portal   Operational
Anycast Network   Operational
Primary Zone Propagation   Operational
Secondary Zone Propagation   Operational
Advanced Features   Operational
DNSSEC   Operational
Query Stats   Operational
Dyn Email Delivery Degraded Performance
API   Operational
Portal   Operational
Sending Infrastructure   Operational
Account Management Data   Operational
Delivery and Engagement Data   Degraded Performance
Domain Services Operational
Remote Access   Operational
Internet Guide (IG)   Operational
Standard DNS   Operational
D-Link Portal   Operational
DynDNS Portal   Operational
Domain Registration   Operational
DynTLD   Operational
Redirector   Operational
Social Failover   Operational
Dyn Updater   Operational
Health Check   Operational
Internet Intelligence Product Line Operational
Internet Intelligence   Operational
Internet Intelligence - Network   ? Operational
Internet Intelligence - Transit   ? Operational
Internet Alerts   Operational
Managed DNS for Hosting   ? Operational
China Nameserver Infrastructure   Operational
Dyn.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Provider Maintenance in Sao Paolo, Brazil Oct 17, 22:00 - Oct 18, 07:00 UTC
On October 17th, 2017 between 22:00 UTC and October 18th, 2017 at 07:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paolo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Sep 27, 23:05 UTC
Provider Maintenance in Miami, FL Oct 19, 08:00-10:00 UTC
On October 19th, 2017 between 8:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Miami, FL. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on Oct 4, 14:53 UTC
Provider Maintenance in Singapore Oct 20, 16:00-21:00 UTC
On October 20th, 2017 between 16:00 UTC and 21:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Oct 2, 01:05 UTC
On October 21st, 2017 between 05:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, Il. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Oct 12, 22:18 UTC
On October 22nd, 2017 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com & .net TLD domains through Dyn.
Posted on Sep 21, 21:45 UTC
Provider Maintenance in Singapore Oct 22, 06:00-14:00 UTC
On October 21st, 2017 between 08:00 UTC and 16:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Sep 29, 14:26 UTC
Provider Maintenance in Dallas, TX Oct 25, 09:00-10:30 UTC
On October 25th, 2017 between 9:00 UTC and 10:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on Oct 12, 13:45 UTC
Provider Maintenance in Tokyo, JP Oct 30, 16:00-22:00 UTC
On October 30th 2017 between 16:00 and 22:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, JP. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Sep 30, 10:40 UTC
On October 12th, 2017 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .COM & .NET TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on Oct 12, 22:15 UTC
Past Incidents
Oct 16, 2017
Resolved - This incident has been resolved.
Oct 16, 17:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 17:27 UTC
Investigating - Starting at approximately 16:09 UTC on October 16th, 2017, the Dyn Email Delivery portal and data processing infrastructure began to experience performance degradation. Affected users may experience intermittent connection errors, increased response times and delays in email reporting. Our engineers are investigating the issue. Please note that sending email is not affected at this time. We do not recommend that customers make any changes to their configuration in response to this issue.

Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 16, 16:46 UTC
Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017
Completed - The scheduled maintenance has been completed.
Oct 13, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 20:30 UTC
Scheduled - On Oct 13th, 2017 between 20:30 and 23:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Mumbai, India. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 1, 12:24 UTC
Completed - The scheduled maintenance has been completed.
Oct 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 04:00 UTC
Scheduled - On October 13th, 2017 between 4:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Oct 12, 13:52 UTC
Oct 12, 2017
Completed - The scheduled maintenance has been completed.
Oct 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 04:01 UTC
Scheduled - On September 27th, 2017 between 04:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, Va. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 27, 23:02 UTC
Completed - The scheduled maintenance has been completed.
Oct 12, 10:00 UTC
Update - This maintenance window has been extended by 30 minutes and will now end at 10:30 UTC.
Oct 12, 09:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 09:00 UTC
Scheduled - On Thursday, Octorber 12, 2017, between 9:00 and 10:00 UTC Dyn will be performing maintenance on database infrastructure supporting our Managed DNS Platform. During this time the Managed DNS API and DNS WebUI at dns.dyn.com and dns.dynect.net will be unavailable. The Managed DNS WebUI at manage.dynect.net will not be affected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 11, 18:38 UTC
Oct 11, 2017
Completed - The scheduled maintenance has been completed.
Oct 11, 12:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 07:00 UTC
Scheduled - On October 11th, 2017 between 07:00 UTC and 13:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 29, 14:18 UTC
Resolved - As of 19:00 UTC on October 10th 2017 this incident has been resolved. All reporting data is now up to date.
Oct 11, 07:39 UTC
Identified - Beginning at approximately 11:00 UTC on October 10th 2017 our Dyn Email Delivery data processing infrastructure began running behind. Customers may see delays in reported stats for that platform as we continue to monitor and investigate this issue.

Mail sending is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.
Oct 10, 12:46 UTC
Oct 10, 2017
Resolved - This incident has been resolved.
Oct 10, 15:59 UTC
Investigating - At 15:15 UTC on October 10th, 2017 our engineers identified that customers may be experiencing difficulties when making purchases at Dyn.com. We are working to investigate and resolve these issues as quickly as possible. Updates will be posted as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 10, 15:38 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 10:01 UTC
Update - This maintenance was incorrectly scheduled and will be ending at 11:00 UTC.
Oct 10, 09:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 09:00 UTC
Scheduled - On Tuesday, October 10th, between 09:00 and 10:00 UTC Dyn will be performing maintenance on the Email Delivery Platform. Web portal and REST API services for Email Delivery will not be available during this time and reporting data may be delayed for a short time following maintenance.

Email sending via SMTP and API as well as open/click request processing will continue to function. No sending or delivery delays are expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 5, 18:38 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 09:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 UTC
Scheduled - On October 10th, 2017 between 07:00 UTC and 13:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Seattle, WA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 29, 14:11 UTC
Oct 9, 2017

No incidents reported.

Oct 8, 2017
Completed - The scheduled maintenance has been completed.
Oct 8, 22:12 UTC
Scheduled - On October 7th between 08:00 UTC and 18:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 21, 21:02 UTC
Resolved - On October 8th, 2017 between 09:45 and 10:30 UTC we identified an issue affecting zone propagation for the Managed DNS platform. Users may have experienced elevated propagation times for primary and secondary zones. Normal query resolution was otherwise unaffected.

Customers with questions or concerns surrounding this incident are encouraged to reach out to our Technical Support team.
Oct 8, 10:30 UTC
Investigating - We are investigating a delay in zone propagation. Our engineers are currently researching the issue.
Oct 8, 09:49 UTC
Resolved - This incident has been resolved.
Oct 8, 02:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 23:54 UTC
Investigating - On October 8th 2017, beginning around 06:00 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Oct 7, 18:25 UTC
Oct 7, 2017
Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:00 UTC
Scheduled - On October 7th, 2017 between 06:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing emergency maintenance on their infrastructure in Sao Paolo, BR. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 6, 20:37 UTC
Oct 6, 2017
Completed - The scheduled maintenance has been completed.
Oct 6, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 16:00 UTC
Scheduled - On October 6th, 2017 between 16:00 UTC and 18:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sydney, AU. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 6, 14:15 UTC
Oct 5, 2017
Completed - The scheduled maintenance has been completed.
Oct 5, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 20:00 UTC
Scheduled - On Thursday, October 5th, 2017, beginning at 20:00 UTC we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 4, 18:57 UTC
Resolved - This incident has been resolved.
Oct 5, 19:43 UTC
Investigating - On October 5th, 2017 at 17:40 UTC, we began performing emergency maintenance on our Advanced Services Health Monitoring infrastructure. Customers may experience delays in provisioning in advanced service monitors and delays to results and updates based on monitoring.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 5, 18:18 UTC
Completed - The scheduled maintenance has been completed.
Oct 5, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 17:00 UTC
Scheduled - On Thursday, October 5th, 2017, between 17:00 and 18:00 UTC we will be releasing version 5.2.35 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Internal control improvements.
* Miscellaneous bug fixes and performance improvements.

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Oct 2, 16:48 UTC
Completed - The scheduled maintenance has been completed.
Oct 5, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 09:00 UTC
Scheduled - On Thursday, October 5th, 2017, between 09:00 and 10:00 UTC Dyn will be performing routine network maintenance in our North Bergen datacenter. We do not expect any impact due to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Sep 29, 20:44 UTC
Oct 4, 2017
Completed - The scheduled maintenance has been completed.
Oct 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 10:00 UTC
Scheduled - On Wednesday, October 4th, 2017, beginning around 10:00am UTC, we will be performing Emergency Maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect customers' ability to access the API, log in to the web portal and view portfolio metrics.

Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Oct 3, 17:56 UTC
Oct 3, 2017

No incidents reported.