Dyn Status Updates


See upcoming maintenance and any incidents in progress.

Monitoring - Our engineers have developed a fix and are planning deployment. We will continue to monitor this issue until the fix has been released, this post will be updated at that time.
Mar 19, 13:17 UTC
Identified - On March 18th, beginning around 12:00 UTC, some customers may receive 5xx errors from web apps that have pending changes. Customers are recommended to publish or discard pending changes. We are working to correct this behavior, and more information will be posted when available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 18, 15:34 UTC
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Health Check Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Oracle Dyn Web Application Security Suite Operational
Portal ? Operational
Network Operations ? Operational
Mitigation Centers ? Operational
Global PoPs ? Operational
DNS ? Operational
Oracle Dyn DDoS Protection (RapidBGP) ? Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Provider Maintenance in Warsaw, Poland Mar 22, 22:00 - Mar 23, 00:00 UTC
Between 22:00 UTC on March 22nd, 2019 and 00:00 UTC on March 23rd, 2019, one of our upstream transit providers will be performing maintenance on their infrastructure in Warsaw, Poland. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 25, 14:42 UTC
On March 24, 2019 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update or renew .com and .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 21, 18:54 UTC
Provider Maintenance in Frankfurt, Germany Mar 25, 22:00 - Mar 26, 04:00 UTC
Between 22:00 UTC on March 25th, 2019 and 04:00 UTC on March 26th, 2019, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 22, 14:09 UTC
On March 26th, 2019, between 05:00 UTC and 08:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paulo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Mar 21, 19:11 UTC
On March 27, 2019 at 17:00 UTC, Dyn will migrate their Community site dyncommunity.com to a new URI. No impact is expected for the availability of dyncommunity.com, and no impact is expected to other Dyn related sites or products.

Customers with questions or concerns are encourage to reach out to our Customer Support Team.
Posted on Mar 15, 19:40 UTC
Domain Registration Scheduled Maintenance Mar 28, 21:00 - Mar 29, 01:00 UTC
On March 28th, 2019, between 21:00 UTC and 01:00 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com and .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Mar 21, 19:32 UTC
On April 3, 2019, between 07:00 UTC and 13:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sunnyvale, California. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Mar 14, 20:58 UTC
On April 4th, 2019 between 08:30 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, Virginia. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Mar 15, 13:33 UTC
On April 5, 2019 between 08:30 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Miami, Florida. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Mar 20, 16:52 UTC
On April 6th, 2019 between 13:00 UTC and 15:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sydney, Australia. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 23, 23:40 UTC
Past Incidents
Mar 22, 2019

No incidents reported today.

Mar 21, 2019
Completed - The scheduled maintenance has been completed.
Mar 21, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 21:00 UTC
Scheduled - On Thursday, March 21, 2019, beginning at 21:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 20, 19:57 UTC
Mar 20, 2019

No incidents reported.

Mar 19, 2019
Completed - The scheduled maintenance has been completed.
Mar 19, 21:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 16:30 UTC
Scheduled - On Tuesday, March 19th, 2019, from 16:30 UTC to 21:30 UTC, we will be performing maintenance at our Amsterdam datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency and increased CheckIP response times as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 15, 12:39 UTC
Resolved - This incident has been resolved.
Mar 19, 21:26 UTC
Investigating - On March 19, 2019 beginning around 17:45 UTC, Dyn engineers began performing emergency maintenance on checkip.dyndns.com. Users utilizing DDNS on the Managed DNS, Standard DNS and Remote Access platforms may experience IP update failures. Additionally, users attempting to reach checkip.dyndns.com directly may experience errors. No impact to Dyn Managed DNS Nameservers or other peripheral infrastructure is expected. Updates will continue to be posted as information becomes available.

Customers with any questions are encouraged to reach out to our Product Support Team.
Mar 19, 18:50 UTC
Resolved - This incident has been resolved.
Mar 19, 21:21 UTC
Investigating - On March 19, 2019, beginning around 15:45 UTC, some customers may experience problems enrolling in DynID within our customer portal. No other impact is expected. Our engineers are investigating the issue and updates will be posted as they are available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 19, 17:28 UTC
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Resolved - This incident has been resolved.
Mar 15, 10:43 UTC
Investigating - On March 15th 2019, beginning around 09:12 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Seattle, WA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Mar 15, 09:31 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:00 UTC
Scheduled - On March 15, 2019, between 00:00 UTC and 05:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Seattle, Washington. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 14, 20:52 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 UTC
Scheduled - On March 15th, 2019 between 01:00 UTC and 03:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, UK. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 23, 23:26 UTC
Mar 14, 2019
Resolved - This incident has been resolved.
Mar 14, 07:42 UTC
Investigating - On March 13, 2019, beginning around 00:40 UTC, Oracle + Dyn Web Application Security Suite engineers began investigating a delay in log processing. Customers may experience a delay in logging. Traffic and services are not currently affected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 13, 04:42 UTC
Mar 12, 2019
Completed - The scheduled maintenance has been completed.
Mar 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 18:31 UTC
Scheduled - On Tuesday, March 12, 2019, between 18:30:00 and 19:00:00 UTC we will be releasing version 5.2.51 of our Dyn Managed DNS platform to production.

Changes included in this release:
- TrafficManagement GSLB bug fixes
- Performance improvements
- Documentation for Advanced Redirect

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 11, 15:08 UTC
Resolved - This incident has been resolved.
Mar 12, 12:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 12:21 UTC
Investigating - On March 7th 2019 beginning around 13:00 UTC Oracle + Dyn Web Application Security Suite engineers began investigating a delay in log processing. Customers may experience a delay in logging. Traffic and services are not currently affected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 7, 14:03 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 08:30 UTC
Scheduled - On March 12th, 2019 between 08:30 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, Illinois. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 23, 23:34 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 09:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:00 UTC
Scheduled - On Tuesday, March 12th, 2019, starting at 09:00 UTC until 10:00 UTC, we will be performing maintenance on our DynID Portal infrastructure. Customers will be unable to login to their Dyn Managed DNS, Email Delivery, and Internet Intelligence Services during this time. No impact to DNS resolution, Email Sending, or API functionality is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Mar 7, 20:37 UTC
Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019
Resolved - This incident has been resolved.
Mar 8, 12:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 8, 11:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 8, 11:35 UTC
Investigating - Beginning at approximately 10:05 UTC on March 8th 2019 our Dyn Email Delivery click and open requests data infrastructure is unavailable. Customers will be unable to see reported stats for that data as we continue to resolve the issue. The processing of click and open requests is not affected.

Mail sending is not impacted by this event.

Customers with questions are encouraged to reach out to our Product Support Team.
Mar 8, 11:05 UTC
Completed - The scheduled maintenance has been completed.
Mar 8, 03:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 22:00 UTC
Scheduled - Between 22:00 UTC on March 7th, 2019 and 04:00 UTC on March 8th, 2019, one of our upstream transit providers will be performing maintenance on their infrastructure in Warsaw, Poland. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 22, 14:35 UTC