Dyn Status Updates. Delivered.

Welcome to Dyn's status site. Here you will see upcoming maintenance and any incidents in progress. We pride ourselves on transparency.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 17:00 UTC
Scheduled - On Friday, December 9th, 2016, between 17:00 and 19:00 UTC, we will be performing emergency maintenance on our data center in SYD. Some users may experience additional DNS query latency in the SYD region as traffic is routed to other paths. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 16:30 UTC
Scheduled - On Friday, December 9th, 2016, between 16:30 and 17:30 UTC, we will be performing emergency maintenance on our data center in DFW. Some users may experience additional DNS query latency in the DFW region as traffic is routed to other paths. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Investigating - On November 9th, 2016, starting around 11:30 UTC customers using our China Network may be experiencing delays with propagation to NS1. On occasion, resolution timeouts or other resolution issues, may be seen as well. Our engineers are working on a resolution and will post updates as they become available. This only affects our mainland China Network nameservers, not our global Anycast network.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 9, 12:10 UTC
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Under Maintenance
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Managed DNS for Hosting ? Under Maintenance
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Friday, December 9th, 2016, between 18:30 and 19:30 UTC, we will be performing emergency maintenance on our data center in FRA. Some users may experience additional DNS query latency in the FRA region as traffic is routed to other paths. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 9, 14:53 UTC
On Friday, December 9th, 2016, between 19:30 and 20:30 UTC, we will be performing emergency maintenance on our data center in LON. Some users may experience additional DNS query latency in the LON region as traffic is routed to other paths. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 9, 14:55 UTC
On December 10th, 2016 between 06:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, VA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 5, 01:00 UTC
Provider Maintenance in Dallas, TX Dec 10, 06:00-11:00 UTC
On December 10th, 2016 between 06:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 5, 00:58 UTC
Provider Maintenance in Singapore Dec 10, 16:00-20:00 UTC
On December 10th, 2016 between 16:00 UTC and 20:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 5, 14:43 UTC
Provider Maintenance in London, UK Dec 11, 00:00-07:00 UTC
On December 11th, 2016 between 00:00 UTC and 07:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, UK. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Nov 5, 21:06 UTC
On December 12th 2016 between 05:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, VA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 6, 18:22 UTC
On December 12th, 2016 between 06:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paolo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Nov 30, 23:52 UTC
On December 12th, 2016 between 10:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Seattle, WA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 5, 15:03 UTC
On December 13th, 2016, between 18:00 UTC and 21:00 UTC we will be performing site maintenance at our Frankfurt, Germany datacenter. No impact to Dyn Managed DNS Nameserver or Peripheral Infrastructure is expected. Some customers in the region using Dyn Managed DNS, Dyn Managed DNS for Hosting, Dyn Standard DNS, or Dyn Remote Access may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 8, 02:10 UTC
On December 15th, 2016, from 02:00 to 07:00 UTC we will be performing site maintenance at our Sao Paolo datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
Posted on Nov 10, 17:43 UTC
On December 16th, 2016, from 10:00 to 22:00 UTC we will be performing site maintenance at our Sao Paolo datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
Posted on Nov 10, 17:51 UTC
Provider Maintenance in Warsaw, Poland Dec 16, 23:00 - Dec 17, 06:00 UTC
On December 16th 2016 between 23:00 UTC and 06:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Warsaw, Poland. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Dec 8, 21:58 UTC
On December 17th, 2016 between 06:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paolo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Nov 30, 23:55 UTC
Past Incidents
Dec 9, 2016
Completed - The scheduled maintenance has been completed.
Dec 9, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 15:30 UTC
Scheduled - On Friday, December 9th, 2016, between 15:30 and 16:30 UTC, we will be performing emergency maintenance on our data center in SEA. Some users may experience additional DNS query latency in the SEA region as traffic is routed to other paths. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 9, 14:36 UTC
Completed - The scheduled maintenance has been completed.
Dec 9, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 15:30 UTC
Scheduled - On Friday, December 9th, 2016, between 15:30 and 16:30 UTC, we will be performing emergency maintenance on our data center in MIA. Some users may experience additional DNS query latency in the MIA region as traffic is routed to other paths. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 9, 14:39 UTC
Dec 8, 2016
Completed - The scheduled maintenance has been completed.
Dec 8, 22:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 20:45 UTC
Scheduled - On Thursday, December 8th, 2016, between 20:45 and 22:45 UTC, we will be performing emergency maintenance on our data center in IAD. Some users may experience additional DNS query latency in the IAD region as traffic is routed to other paths. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 8, 20:36 UTC
Completed - The scheduled maintenance has been completed.
Dec 8, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 19:00 UTC
Scheduled - On Thursday, December 8, 2016, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 6, 18:58 UTC
Resolved - This incident has been resolved.
Dec 8, 12:31 UTC
Investigating - On December 8th 2016, beginning around 09:12 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Los Angeles, CA, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 8, 09:12 UTC
Dec 7, 2016
Resolved - This incident has been resolved.
Dec 7, 21:39 UTC
Monitoring - At this time, our engineers are still investigating the attack and are restoring services. Customers may still notice latency in certain regions but overall latency has improved. Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 7, 20:39 UTC
Update - This DDoS attack may also be impacting Dyn Managed DNS advanced services with possible delays in monitoring. Our Engineers are continuing to work on mitigating this issue.
Dec 7, 20:17 UTC
Investigating - Starting at 19:13 UTC on December 7th, 2016 we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may experience increased DNS query latency and delayed zone propagation during this time. Updates will be posted as information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 7, 19:25 UTC
Completed - The scheduled maintenance has been completed.
Dec 7, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 16:00 UTC
Scheduled - On Wednesday, December 7, 2016, between 16:00 and 17:00 UTC we will be releasing version 5.2.25 of our Dyn Managed DNS platform to production.

Changes included in this release:
* AXFR and IXFRs allowed to TSIG key holders
* ECDSAP algorithms in DNSSEC
* Traffic Director UI Bug Fixes
* Bug Fix to Advanced Redirect API where Invalid nodes no longer return apex node info.
* Internal Bugfixes

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 5, 21:46 UTC
Completed - The scheduled maintenance has been completed.
Dec 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 13:00 UTC
Scheduled - On Wednesday, December 7th, between 13:00 and 16:00 UTC we will be performing maintenance on the Dyn Managed DNS infrastructure which supports stats processing. Customers may notice a brief delay in QPS graphs during this time. No other impact to nameserver or peripheral infrastructure is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 5, 16:42 UTC
Resolved - This incident has been resolved.
Dec 7, 11:12 UTC
Monitoring - As of 08:56 UTC this service has been resolved and our engineers are monitoring the situation.
Dec 7, 10:04 UTC
Identified - On December 7th 2016, beginning around 08:00 UTC, some customers began experiencing intermittent errors logging into and navigating the Dyn Internet Intelligence Portal. Our engineers are investigating and we will post updates as more information is available.

Customers with questions are encouraged to reach out to our Technical Support Team.
Dec 7, 08:00 UTC
Resolved - This incident has been resolved.
Dec 7, 00:02 UTC
Investigating - On December 6th, 2016, beginning around 22:05 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 6, 22:05 UTC
Dec 6, 2016
Resolved - This incident has been resolved.
Dec 6, 21:44 UTC
Investigating - On November 25, 2016, beginning around 14:00 UTC, customers sending via the Dyn Email Delivery API may experience intermittent errors and timeouts. Retrying requests should result in successful responses however if the issue persists customers are encouraged to to reach out to our Technical Support Team. Engineering is currently investigating the issue and we will post updates as more information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team
Nov 25, 14:30 UTC
Resolved - This incident has been resolved.
Dec 6, 18:16 UTC
Investigating - On December 5th, 2016, beginning around 09:30 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 5, 09:30 UTC
Dec 5, 2016
Completed - The scheduled maintenance has been completed.
Dec 5, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 16:15 UTC
Scheduled - On Monday, Dec 5th starting at 16:15 UTC, we will be performing emergency maintenance on the Dyn Email web portal, which may affect logins for a very short time (no more than a few seconds). Users already logged in may need to re-establish their connection.
Dec 5, 16:10 UTC
Resolved - This incident has been resolved.
Dec 5, 14:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 14:27 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 14:25 UTC
Investigating - On December 5th 2016, beginning around 13:55 UTC, some customers may experience intermittent errors logging into and navigating the Dyn Internet Intelligence Portal. Our engineers are investigating and we will post updates as more information is available.

Customers with questions are encouraged to reach out to our Technical Support Team.
Dec 5, 13:55 UTC
Resolved - As of 08:20 UTC this incident has been resolved.
Dec 5, 08:20 UTC
Identified - On December 5th, 2016, beginning around 05:20 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 5, 05:20 UTC
Dec 4, 2016
Completed - The scheduled maintenance has been completed.
Dec 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 06:00 UTC
Scheduled - On December 4th, 2016 between 06:00 UTC and 12:00 UTC, Neustar will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .biz TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Nov 4, 19:14 UTC
Dec 3, 2016

No incidents reported.

Dec 2, 2016
Resolved - This incident has been resolved.
Dec 2, 20:30 UTC
Monitoring - Our engineers are monitoring the situation. We are currently back to normal service operation. Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 2, 19:35 UTC
Investigating - Starting at 19:09 UTC on December 2nd, 2016 we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may experience increased DNS query latency and delayed zone propagation during this time. Updates will be posted as information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 2, 19:09 UTC
Between 18:07 UTC and 18:19 UTC on December 2nd, 2016, we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may have experienced increased DNS query latency and delayed zone propagation during this time, specifically in South America and India.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 2, 18:07 UTC
Resolved - This incident has been resolved.
Dec 2, 10:30 UTC
Investigating - On December 2nd, 2016, beginning around 10:15 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Dallas, Texas USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 2, 10:15 UTC
Dec 1, 2016
Resolved - This incident has been resolved.
Dec 1, 17:14 UTC
Investigating - On December 1st 2016, beginning at approximately 15:45 UTC, Managed DNS for Hosting (Bulk Hosting) customers may be experiencing issues properly transferring zones to Dyn. Our engineering team is currently investigating the issue and updates will be posted as information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 1, 15:45 UTC
Between approximately 15:45 and 18:50 UTC on December 1, 2016, our Engineers performed emergency maintenance on the Bulk Hosting edge servers. Some Bulk Hosting customers may have experienced intermittant increased DNS query latency and delayed zone propagation during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team
Dec 1, 15:45 UTC
Resolved - This incident has been resolved.
Dec 1, 13:36 UTC
Identified - On December 1st 2016, beginning around 09:26 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Dallas, Texas, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 1, 09:26 UTC
Resolved - This incident has been resolved.
Dec 1, 12:41 UTC
Monitoring - As of 12:27 UTC on December 1st 2016, our Dyn Email Delivery portal has been restored to service.
Dec 1, 12:29 UTC
Investigating - At approximately 11:25 UTC on December 1st 2016, our engineers identified performance degradation with our Dyn Email Delivery portal. Customers may experience issues logging in at this time. Engineering is currently investigating the issue and updates will be posted as information becomes available.

Please note that email sending is not currently affected by this issue.

Customers with questions are encouraged to reach out to our Technical Support Team.
Dec 1, 11:26 UTC
Nov 30, 2016

No incidents reported.

Nov 29, 2016
Resolved - This incident has been resolved.
Nov 29, 22:40 UTC
Investigating - On November 29th 2016, beginning around 21:21 UTC, customers may experience possible disruption in monitoring on their Traffic Director services. Our engineers are currently investigating the situation.

Customers with any questions are encouraged to reach out to our Technical Support team.
Nov 29, 21:21 UTC
Completed - The scheduled maintenance has been completed.
Nov 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 10:00 UTC
Scheduled - On Tuesday, November 29th, 2016, beginning around 10:00 UTC, we be performing Emergency Maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect the ability to access the API, log in to the web portal and view portfolio metrics. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Nov 28, 19:35 UTC
Nov 28, 2016
Resolved - This incident has been resolved.
Nov 28, 00:35 UTC
Investigating - On November 27th 2016, beginning around 19:29 UTC, some customers may have started to experience problems logging into and navigating within the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 27, 19:43 UTC
Nov 27, 2016
Resolved - This incident has been resolved.
Nov 27, 19:41 UTC
Monitoring - On November 27th 2016, between 15:30 UTC and 15:46 UTC, some customers may have experienced problems logging into and navigating within the Dyn Portals. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 27, 15:55 UTC
Nov 26, 2016
Completed - The scheduled maintenance has been completed.
Nov 26, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 21:00 UTC
Scheduled - On November 25th 2016 between 21:00 UTC and 01:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Mumbai, India. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 16, 19:51 UTC
Nov 25, 2016
Resolved - This incident has been resolved.
Nov 25, 00:54 UTC
Investigating - On November 24th2016, beginning around 23:25 UTC, some customers may experience problems logging into and navigating within the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Users sending via the Dyn Email Delivery API may also experience intermittent issues. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 24, 23:27 UTC