Dyn Status Updates. Delivered.

Welcome to Dyn's status site. Here you will see upcoming maintenance and any incidents in progress. We pride ourselves on transparency.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 06:00 UTC
Scheduled - On December 4th, 2016 between 06:00 UTC and 12:00 UTC, Neustar will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .biz TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Investigating - On November 25, 2016, beginning around 14:00 UTC, customers sending via the Dyn Email Delivery API may experience intermittent errors and timeouts. Retrying requests should result in successful responses however if the issue persists customers are encouraged to to reach out to our Technical Support Team. Engineering is currently investigating the issue and we will post updates as more information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team
Nov 25, 14:30 UTC
Investigating - On November 9th, 2016, starting around 11:30 UTC customers using our China Network may be experiencing delays with propagation to NS1. On occasion, resolution timeouts or other resolution issues, may be seen as well. Our engineers are working on a resolution and will post updates as they become available. This only affects our mainland China Network nameservers, not our global Anycast network.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 9, 12:10 UTC
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Provider Maintenance in London, UK Dec 11, 00:00-07:00 UTC
On December 11th, 2016 between 00:00 UTC and 07:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, UK. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Nov 5, 21:06 UTC
On December 12th, 2016 between 06:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paolo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Nov 30, 23:52 UTC
On December 15th, 2016, from 02:00 to 07:00 UTC we will be performing site maintenance at our Sao Paolo datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
Posted on Nov 10, 17:43 UTC
On December 16th, 2016, from 10:00 to 22:00 UTC we will be performing site maintenance at our Sao Paolo datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
Posted on Nov 10, 17:51 UTC
On December 17th, 2016 between 06:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paolo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Nov 30, 23:55 UTC
Past Incidents
Dec 3, 2016

No incidents reported.

Dec 2, 2016
Resolved - This incident has been resolved.
Dec 2, 20:30 UTC
Monitoring - Our engineers are monitoring the situation. We are currently back to normal service operation. Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 2, 19:35 UTC
Investigating - Starting at 19:09 UTC on December 2nd, 2016 we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may experience increased DNS query latency and delayed zone propagation during this time. Updates will be posted as information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 2, 19:09 UTC
Between 18:07 UTC and 18:19 UTC on December 2nd, 2016, we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may have experienced increased DNS query latency and delayed zone propagation during this time, specifically in South America and India.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 2, 18:07 UTC
Resolved - This incident has been resolved.
Dec 2, 10:30 UTC
Investigating - On December 2nd, 2016, beginning around 10:15 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Dallas, Texas USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 2, 10:15 UTC
Dec 1, 2016
Resolved - This incident has been resolved.
Dec 1, 17:14 UTC
Investigating - On December 1st 2016, beginning at approximately 15:45 UTC, Managed DNS for Hosting (Bulk Hosting) customers may be experiencing issues properly transferring zones to Dyn. Our engineering team is currently investigating the issue and updates will be posted as information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Dec 1, 15:45 UTC
Between approximately 15:45 and 18:50 UTC on December 1, 2016, our Engineers performed emergency maintenance on the Bulk Hosting edge servers. Some Bulk Hosting customers may have experienced intermittant increased DNS query latency and delayed zone propagation during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team
Dec 1, 15:45 UTC
Resolved - This incident has been resolved.
Dec 1, 13:36 UTC
Identified - On December 1st 2016, beginning around 09:26 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Dallas, Texas, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Dec 1, 09:26 UTC
Resolved - This incident has been resolved.
Dec 1, 12:41 UTC
Monitoring - As of 12:27 UTC on December 1st 2016, our Dyn Email Delivery portal has been restored to service.
Dec 1, 12:29 UTC
Investigating - At approximately 11:25 UTC on December 1st 2016, our engineers identified performance degradation with our Dyn Email Delivery portal. Customers may experience issues logging in at this time. Engineering is currently investigating the issue and updates will be posted as information becomes available.

Please note that email sending is not currently affected by this issue.

Customers with questions are encouraged to reach out to our Technical Support Team.
Dec 1, 11:26 UTC
Nov 30, 2016

No incidents reported.

Nov 29, 2016
Resolved - This incident has been resolved.
Nov 29, 22:40 UTC
Investigating - On November 29th 2016, beginning around 21:21 UTC, customers may experience possible disruption in monitoring on their Traffic Director services. Our engineers are currently investigating the situation.

Customers with any questions are encouraged to reach out to our Technical Support team.
Nov 29, 21:21 UTC
Completed - The scheduled maintenance has been completed.
Nov 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 10:00 UTC
Scheduled - On Tuesday, November 29th, 2016, beginning around 10:00 UTC, we be performing Emergency Maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect the ability to access the API, log in to the web portal and view portfolio metrics. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Nov 28, 19:35 UTC
Nov 28, 2016
Resolved - This incident has been resolved.
Nov 28, 00:35 UTC
Investigating - On November 27th 2016, beginning around 19:29 UTC, some customers may have started to experience problems logging into and navigating within the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 27, 19:43 UTC
Nov 27, 2016
Resolved - This incident has been resolved.
Nov 27, 19:41 UTC
Monitoring - On November 27th 2016, between 15:30 UTC and 15:46 UTC, some customers may have experienced problems logging into and navigating within the Dyn Portals. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 27, 15:55 UTC
Nov 26, 2016
Completed - The scheduled maintenance has been completed.
Nov 26, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 21:00 UTC
Scheduled - On November 25th 2016 between 21:00 UTC and 01:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Mumbai, India. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 16, 19:51 UTC
Nov 25, 2016
Resolved - This incident has been resolved.
Nov 25, 00:54 UTC
Investigating - On November 24th2016, beginning around 23:25 UTC, some customers may experience problems logging into and navigating within the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Users sending via the Dyn Email Delivery API may also experience intermittent issues. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 24, 23:27 UTC
Nov 24, 2016
Resolved - This incident has been resolved.
Nov 24, 21:05 UTC
Monitoring - As of 20:24 all services are operating normally. Our engineers are continuing to monitor.
Nov 24, 20:35 UTC
Identified - Some customers may also be experiencing some problems with the Dyn Email Delivery API. Our engineers are continuing to investigate.
Nov 24, 20:32 UTC
Investigating - On November 24th 2016, beginning around 20:05 UTC, some customers may have experienced problems logging into and navigating within the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 24, 20:05 UTC
Resolved - As of 16:01 UTC this incident has been resolved.
Nov 24, 16:16 UTC
Investigating - On November 24th 2016, beginning around 15:15 UTC, some customers may have experienced problems logging into and navigating within the Dyn Email Delivery Portal and Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 24, 15:15 UTC
Completed - The scheduled maintenance has been completed.
Nov 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 08:00 UTC
Scheduled - On November 24, 2016 between 08:00 UTC and 13:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 8, 20:12 UTC
Resolved - This incident has been resolved.
Nov 24, 01:50 UTC
Investigating - On November 23rd, 2016, beginning around 18:33 UTC, the Dyn Email Delivery Platform began showing errors via the API. Affected customers may receive intermittent 500 errors when making API calls. Our engineers are investigating this issue, and will provide updates as they are available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 23, 18:33 UTC
Nov 22, 2016
On November 22nd, 2016, beginning around 20:20 UTC, the Dyn Email Delivery Platform began showing errors in the API. Affected customers may receive intermittent 500 errors when sending. Our Engineers are investigating this issue, and will provide updates as they are available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 22, 20:20 UTC
Resolved - As of 14:58 UTC, this issue has been resolved. If customers are still experiencing issues with the CDN analytics feature loading, we recommend clearing the browser cache.
Nov 22, 15:53 UTC
Investigating - On November 22nd 2016, beginning around 13:10 UTC, we started experiencing problems with the CDN analytics feature in our Internet Intelligence product not loading. We are working to resolve this issue at this time.

Customers with questions are encouraged to reach out to our Technical Support Team.
Nov 22, 13:10 UTC
Resolved - This incident has been resolved.
Nov 22, 10:58 UTC
Monitoring - On Tuesday, November 22nd, 2016, between 10:00 and 11:00 UTC Dyn will be utilizing our maintenance window to perform emergency maintenance on Managed DNS infrastructure. During this time, web portal and API access to the platform will be unavailable.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Nov 22, 10:02 UTC
Nov 21, 2016

No incidents reported.

Nov 20, 2016
Resolved - This incident has been resolved.
Nov 20, 02:21 UTC
Identified - On November 18th 2016, start at 08:40 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Hong Kong and Sydney. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Nov 18, 09:09 UTC