Dyn Status Updates. Delivered.

Welcome to Dyn's status site. Here you will see upcoming maintenance and any incidents in progress. We pride ourselves on transparency.

Monitoring - Our engineers have identified the cause of report counts showing inaccurate results as a result of delayed bounces offsetting the count of email delivered on the day of the bounce, rather than the day the original message was sent. Our engineers have confirmed that the sending of mail and the processing of the bounces themselves remain within normal parameters.

Our engineers are continuing to monitor the situation.

Customers with questions are encouraged to reach out to our Technical Support Team.
Apr 23, 05:18 UTC
Investigating - Beginning around 15:00 UTC on April 22nd, 2017, some customers may have begun to experience issues with report counts showing inaccurate results. Some customers may also have begun to experience issues with exporting files coming back empty. Our engineers are aware and are working to resolve this issue.

Mail sending is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.
Apr 22, 15:00 UTC
Identified - On Tuesday May 2nd, 2017, Dyn will be updating its Managed DNS API to include rate limiting for any requests that exceed five requests per second or three hundred requests over sixty seconds in an effort to improve overall performance. Customers who exceed this threshold will be returned with a “429 - Too Many Requests” error for a period of one minute while the rate limiting is in place. Customers who receive this error should wait one minute and retry using their existing session/token. For more information, please see our help guide regarding API rate limiting: https://help.dyn.com/managed-dns-api-rate-limit/.

Customers with questions are encouraged to contact our Technical Support Team.
Apr 18, 19:22 UTC
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On April 26th, 2017 between 04:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, Va, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Apr 5, 22:46 UTC
On April 26th 2017 between 16:00 UTC and 18:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paolo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Mar 23, 14:26 UTC
On April 29, 2017 between 09:00 UTC and 15:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paulo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Apr 1, 06:28 UTC
Provider Maintenance in Tokyo, Japan May 11, 22:00 - May 12, 00:00 UTC
On May 11, 2017 between 22:00 UTC and 00:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Apr 11, 18:56 UTC
Provider Maintenance in Hong Kong May 13, 13:00 - May 14, 00:00 UTC
On May 13th, 2017 between 13:00 UTC and 00:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Hong Kong. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Apr 19, 18:57 UTC
Past Incidents
Apr 24, 2017

No incidents reported today.

Apr 23, 2017
Completed - The scheduled maintenance has been completed.
Apr 23, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 01:00 UTC
Scheduled - On April 23rd, 2017 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com & .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Apr 14, 20:33 UTC
Apr 21, 2017
Completed - The scheduled maintenance has been completed.
Apr 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 07:00 UTC
Scheduled - On April 21st, 2017 between 07:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 16, 12:12 UTC
Apr 20, 2017
Completed - The scheduled maintenance has been completed.
Apr 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 15:00 UTC
Scheduled - On April 20, 2017, between 15:00 and 16:00 UTC we will be conducting maintenance on our Dyn Email Delivery data processing infrastructure. During this time, customers may see delays in reported stats for that platform. Mail sending will not be impacted by this maintenance.

Customers with questions are encouraged to reach out to our Technical Support Team.
Apr 19, 14:31 UTC
Completed - The scheduled maintenance has been completed.
Apr 20, 09:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 09:00 UTC
Scheduled - On Thursday, April 20, 2017, between 9:00 and 10:00 UTC Dyn will be performing maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with Traffic Director and Traffic Manager services will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 19, 17:24 UTC
Apr 19, 2017

No incidents reported.

Apr 18, 2017
Completed - The scheduled maintenance has been completed.
Apr 18, 10:26 UTC
Update - This maintenance window has been extended until 10:30 UTC.
Apr 18, 09:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:00 UTC
Scheduled - On Tuesday, April 18, 2017, between 9:00 and 10:00 UTC Dyn will be performing maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with Traffic Director and Traffic Manager services will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 17, 11:26 UTC
Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017
Completed - This maintenance has been canceled and will be rescheduled.
Apr 12, 20:24 UTC
Scheduled - On Thursday, April 13, 2017, between 9:00 and 10:00 UTC Dyn will be performing maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with Traffic Director and Traffic Manager services will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 11, 17:40 UTC
Apr 11, 2017
Resolved - This incident has been resolved.
Apr 11, 10:43 UTC
Identified - On April 11th Tuesday 2017, beginning around 08:13 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Sunnyvale, CA, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Apr 11, 08:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 04:00 UTC
Scheduled - On April 11, 2017 between 04:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, VA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 22, 18:45 UTC
Apr 10, 2017

No incidents reported.