Dyn Status Updates


See upcoming maintenance and any incidents in progress.

Identified - On August 22 2017, at 09:55 UTC we began performing emergency site maintenance at our Singapore datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
Aug 22, 09:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 20, 00:13 UTC
Investigating - Investigating - On August 19th, 2017, beginning around 20:20 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Chicago, Illinois, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 19, 20:20 UTC
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Tuesday, August 22th, 2017, between 17:00 and 18:00 UTC we will be releasing version 5.2.34 of our Dyn Managed DNS platform to production.

Changes included in this release:
* internal monitoring fixes

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 18, 17:27 UTC
Provider Maintenance in Dallas, TX Aug 26, 05:00-08:00 UTC
On August 26th, 2017 between 05:00 UTC and 08:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Jul 28, 14:39 UTC
On September 2nd, 2017 between 11:00 UTC and 16:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 20, 13:11 UTC
Past Incidents
Aug 22, 2017
Completed - The scheduled maintenance has been completed.
Aug 22, 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 02:00 UTC
Scheduled - On August 22nd, 2017 between 02:00 UTC and 12:00 UTC, OpenSRS will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .biz TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Aug 18, 15:28 UTC
Aug 21, 2017

No incidents reported.

Aug 20, 2017
Completed - The scheduled maintenance has been completed.
Aug 20, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 01:00 UTC
Scheduled - On August 20th, 2017 between 01:00 UTC and 01:45 UTC, VeriSign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com/.net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Aug 18, 14:37 UTC
Aug 18, 2017
Completed - The scheduled maintenance has been completed.
Aug 18, 20:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 17:45 UTC
Scheduled - On August 18th, 2017, beginning around 16:40 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Hong Kong, CN. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 18, 17:44 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:00 UTC
Scheduled - On August 18th, 2017 between 04:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, Va. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 4, 23:07 UTC
Aug 17, 2017
Completed - The scheduled maintenance has been completed.
Aug 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:00 UTC
Scheduled - On Thursday, Aug, 17, 2017, from 09:00 to 10:00 UTC we will be performing site maintenance at our Dallas, datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.
Aug 13, 01:46 UTC
Aug 16, 2017
Completed - The scheduled maintenance has been completed.
Aug 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 07:00 UTC
Scheduled - On August 16th, 2017 between 07:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Seattle, WA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 4, 19:18 UTC
Aug 15, 2017
Resolved - This incident has been resolved.
Aug 15, 18:56 UTC
Investigating - On August 15, beginning around 10:00 UTC, our engineers started investigating issues with the Dyn Managed DNS service affecting primary zone creation via zone transfer. Primary zone creation via all other methods are available through the web user interface. Secondary zone creation and updates are unaffected.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 15, 10:02 UTC
Completed - The scheduled maintenance has been completed.
Aug 15, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 17:00 UTC
Scheduled - On Tuesday, August 15th, 2017, between 17:00 and 18:00 UTC, we will be performing maintenance on our Managed DNS for Hosting platform in our North Bergen and Palo Alto datacenters. This maintenance will directly impact customer transfer endpoints. During this maintenance the endpoints in each site will be unavailable for a brief period for one site at a time, as we upgrade them for improved security, performance, and stability.
Aug 11, 18:51 UTC
Completed - The scheduled maintenance has been completed.
Aug 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 09:00 UTC
Scheduled - On Tuesday, August 15th, 2017, between 09:00 and 10:00 UTC Dyn will be utilizing the planned maintenance window to perform maintenance on the Secondary DNS architecture utilized by Dyn Managed DNS. During this time creation of new secondary zones and zone transfers may be delayed or temporarily unavailable. No other customer impact is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 14, 20:15 UTC
Completed - The scheduled maintenance has been completed.
Aug 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 23:00 UTC
Scheduled - On August 14th, 2017 between 23:00 UTC and 04:00 UTC on August 15th, 2017, one of our upstream transit providers will be performing maintenance on their infrastructure in Amsterdam, Netherlands. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 27, 22:39 UTC
Aug 14, 2017
Completed - The scheduled maintenance has been completed.
Aug 14, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 17:00 UTC
Scheduled - On Monday, August 14th, 2017, between 17:00 and 18:00 UTC, we will be performing maintenance on our Managed DNS for Hosting platform in our North Bergen and Palo Alto datacenters. This maintenance will directly impact customer transfer endpoints. During this maintenance the endpoints in each site will be unavailable for a brief period for one site at a time, as we upgrade them for improved security, performance, and stability.
Aug 8, 14:54 UTC
Resolved - This incident has been resolved.
Aug 14, 09:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 08:48 UTC
Investigating - We are currently investigating this issue.
Aug 14, 06:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 06:14 UTC
Investigating - Starting at 04:04 UTC on August 14th 2017 we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may experience increased DNS query latency and delayed zone propagation during this time. Updates will be posted as information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 14, 04:25 UTC
Aug 13, 2017
Completed - The scheduled maintenance has been completed.
Aug 13, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:00 UTC
Scheduled - On August 13th, 2017 between 13:00 UTC and 16:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 14, 14:46 UTC
Aug 12, 2017

No incidents reported.

Aug 11, 2017
Completed - The scheduled maintenance has been completed.
Aug 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 16:00 UTC
Scheduled - On August 11, 2017 between 16:00 UTC and 20:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, JP. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 31, 18:17 UTC
Resolved - Our engineers have confirmed that this incident also affected Managed DNS primary zone propagation resulting in degraded performance.

This incident has now been resolved and normal service was restored at 12:37UTC.
Aug 11, 12:55 UTC
Investigating - On August 11th 2017, beginning around 11:10 UTC, Dyn engineers began investigating issues with Managed DNS Secondary Zone transfer servers. Users of the service may experience delayed transfers and elevated zone propagation times.

No impact to Dyn Managed DNS Nameservers or other peripheral infrastructure is expected. Updates will continue to be posted as information becomes available.

Customers with any questions are encouraged to reach out to our Technical Support Team.
Aug 11, 11:10 UTC
Aug 10, 2017
Completed - The scheduled maintenance has been completed.
Aug 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 18:00 UTC
Scheduled - On Thursday, August 10, 2017, beginning at 18:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 2, 14:55 UTC
Resolved - This incident has been resolved.
Aug 10, 18:05 UTC
Monitoring - As of 16:20 our engineering teams have mitigated the degradation in viewing email reporting via our portal or email API. We are currently monitoring the email reporting services. Customers with questions are encouraged to reach out to our Technical Support Team.
Aug 10, 16:46 UTC
Update - As of 16:00 our engineering teams continue to restore performance. Customers with questions are encouraged to reach out to our Technical Support Team.
Aug 10, 16:05 UTC
Update - As of 15:26 our engineering teams continue to investigate. Customers with questions are encouraged to reach out to our Technical Support Team.
Aug 10, 15:27 UTC
Investigating - Starting at approximately 14:14: UTC on August 10th, 2017, our engineers identified performance degradation with Dyn Email Delivery. Customers may experience intermittent errors and delayed response times when viewing email reporting via our portal or email API. Additionally, customers may experience intermittent issues when attempting to login to the Dyn Email Delivery Portal.

Mail sending via SMTP and API is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.
Aug 10, 14:14 UTC
Completed - The scheduled maintenance has been completed.
Aug 10, 10:10 UTC
Verifying - Our engineers are performing some final tests before completing this maintenance. A such we are extending the maintenance window by 15 minutes. We will update with more information as it becomes available.
Aug 10, 09:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 09:01 UTC
Scheduled - On Thursday, August 10th, 2015, between 09:00 and 10:00 UTC Dyn will be utilizing the planned maintenance window to perform maintenance on the Secondary DNS architecture utilized by Dyn Managed DNS. During this time creation of new secondary zones and zone transfers may be delayed or temporarily unavailable. No other customer impact is expected and we do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 9, 13:36 UTC
Completed - The scheduled maintenance has been completed.
Aug 10, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 09:01 UTC
Scheduled - On Thursday, August 10, 2017, beginning at 09:00 UTC, we will be performing maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect the ability to access the API, log in to the web portal and view portfolio metrics.

Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Aug 8, 19:30 UTC
Resolved - This incident has been resolved.
Aug 10, 02:16 UTC
Identified - Beginning at approximately 13:30 UTC on August 9th-Day 2017 our Dyn Email Delivery data processing infrastructure began running behind. Customers may see delays in reported stats for that platform as we continue to monitor and investigate this issue.

Mail sending is not impacted by this event.

Customers with questions are encouraged to reach out to our Technical Support Team.
Aug 9, 13:30 UTC
Aug 9, 2017
Completed - The scheduled maintenance has been completed.
Aug 9, 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 19:45 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 7, 20:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 19:45 UTC
Scheduled - On Wednesday, August 9th, 2017, between 19:45 and 20:45 UTC, we will be performing maintenance on our Managed DNS for Hosting platform in our North Bergen and Palo Alto datacenters. This maintenance will directly impact customer transfer endpoints. During this maintenance the endpoints in each site will be unavailable for a brief period for one site at a time, as we upgrade them for improved security, performance, and stability.
Aug 7, 19:32 UTC
Aug 8, 2017
Resolved - This incident has been resolved.
Aug 8, 21:40 UTC
Investigating - On August 8th, 2017, beginning around 20:55 UTC, some customers may experience problems logging into and navigating within the Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available. No impact to Dyn Managed DNS Resolution or API is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 8, 20:55 UTC
Completed - The scheduled maintenance has been completed.
Aug 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 09:02 UTC
Scheduled - On Tuesday, Aug 8th, 2017, beginning at 09:00 UTC, Dyn will be performing maintenance to the Message Management platform. A brief delay in message delivery will occur during the window, however no other service impact is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Aug 2, 19:05 UTC
Resolved - This incident has been resolved.
Aug 8, 01:53 UTC
Update - Our engineers are continuing to work with our providers to resolve the issue. Customers will continue to experience additional DNS query latency as traffic is routed to other paths in the region. There is no impact to Dyn Managed DNS Nameservers or peripheral infrastructure.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 7, 21:11 UTC
Monitoring - Our engineers continue to monitor the situation and work towards resolving the issue. Customers will continue to experience additional DNS query latency as traffic is routed to other paths in the region. There is no impact to Dyn Managed DNS Nameservers or peripheral infrastructure.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 7, 16:40 UTC
Investigating - On August 7th, 2017, beginning around 2:24 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 7, 02:24 UTC