Dyn Status Updates. Delivered.

Welcome to Dyn's status site. Here you will see upcoming maintenance and any incidents in progress. We pride ourselves on transparency.

All Systems Operational
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Internet Intelligence Alert API Changes Feb 24, 23:00 - Feb 28, 22:00 UTC
Update - Correction: The API changes will be introduced at 15:00 UTC on Tuesday, February 28th.
Feb 27, 19:38 UTC
Scheduled - On Tuesday, February 28th, 2017, at 10:00 UTC, Dyn will release an update to the Internet Routing Alerts API and Performance Alerts API. This update includes significant changes to the retention policy for alerts and the number of alerts returned when queried.

Users of Internet Routing Alerts and Internet Performance Alerts should be aware of the following two changes:

1) Alerts will no longer be retained indefinitely. Instead, Dyn will delete alerts 180 days after they are raised. Requesting an alert that has been deleted will result in a "404 Not Found" error, exactly like requesting an alert that does not exist at all.

2) It will no longer be possible to make unbounded alert queries. Alert queries will be truncated at 1000 alerts per response, and a new pagination protocol makes it possible to request more alerts by making more requests.

You can avoid pagination by supplying the 'limit' request parameter, e.g.

GET /portfolio/monitoring/alerts?limit=1000

The 1000-alert limit may be changed in future at Dyn's sole discretion.

See the API documentation (https://help.dyn.com/get-portfoliomonitoringalerts/) for more details.

Both changes will be effective as of February 28, 2017.
Feb 24, 22:24 UTC
On Tuesday, February 28th, 2017, between 18:00 and 19:00 UTC we will be releasing version 5.2.29 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Internal performance and stability improvements

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 23, 21:35 UTC
On March 8, 2017 between 05:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Miami, FL. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 23, 15:36 UTC
On March 8, 2017 between 06:00 UTC and 07:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, IL. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 21, 19:37 UTC
On 17th March 2017 between 08:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in New Jersey, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 27, 09:10 UTC
On March 17th 2017 between 09:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Palo Alto, California, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 27, 09:21 UTC
On March 19th, 2017, between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com & .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on Feb 16, 21:34 UTC
Past Incidents
Feb 28, 2017

No incidents reported today.

Feb 27, 2017
Resolved - This incident has been resolved.
Feb 27, 20:55 UTC
Identified - On January 23rd, 2017, our engineers identified degradation with the scatterplot data for custom vantage points in DII. During this time customers using custom vantage point may experience scatterplot data that may not display properly. We are working to resolve this issue at this time.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jan 23, 21:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 27, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 10:00 UTC
Scheduled - On February 27, 2017 between 10:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Seattle, WA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 7, 19:53 UTC
Feb 26, 2017
Completed - The scheduled maintenance has been completed.
Feb 26, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 01:15 UTC
Scheduled - On February 26th, 2017 between 01:00 UTC and 01:45 UTC, Verisign will be performing maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .net and .com TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Feb 26, 01:00 UTC
Feb 25, 2017

No incidents reported.

Feb 24, 2017
Completed - The scheduled maintenance has been completed.
Feb 24, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 15:15 UTC
Scheduled - On February 24, 2017, between 15:15 UTC and 16:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Hong Kong. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 23, 17:42 UTC
Resolved - This incident has been resolved.
Feb 24, 10:27 UTC
Identified - On February 24 2017, beginning around 08:00 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Dallas, Texas, USA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Feb 24, 08:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 23:00 UTC
Scheduled - Between 23:00 UTC on February 23rd, 2017 and 05:00 UTC on February 24th, 2017, one of our upstream transit providers will be performing maintenance on their infrastructure in Warsaw, PL. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 17, 14:52 UTC
Feb 23, 2017
Completed - The scheduled maintenance has been completed.
Feb 23, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 18:00 UTC
Scheduled - On Thursday, February 23rd, 2017, between 18:00 and 19:00 UTC we will be releasing version 5.2.29 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Internal performance and stability improvements

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 21, 19:02 UTC
Completed - The scheduled maintenance has been completed.
Feb 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:00 UTC
Scheduled - On February 23rd, 2017 between 08:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 3, 16:01 UTC
Completed - The scheduled maintenance has been completed.
Feb 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 06:00 UTC
Scheduled - On February 23, 2017 between 06:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 14, 20:55 UTC
Completed - This maintenance has been canceled and will be rescheduled for a later date.
Feb 23, 09:54 UTC
Scheduled - On Thursday, February 23rd, 2017, between 10:00 and 11:00 UTC, we will be updating our customer portal services. These updates will improve the performance and reliability of our DNS, Email, and Internet Intelligence portals. The portals will be intermittently unavailable during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 21, 20:24 UTC
Completed - The scheduled maintenance has been completed.
Feb 23, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 23:00 UTC
Scheduled - On February 22, 2017 beginning at 23:00 UTC, ending February 23 at 01:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 8, 19:07 UTC
Feb 22, 2017
Completed - The scheduled maintenance has been completed.
Feb 22, 22:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 16:00 UTC
Scheduled - On Tuesday, February 22nd, 2017, starting at 16:00, ending February 23rd at 04:00 UTC, we will be performing maintenance on our data center in Mumbai, India. Some users may experience additional DNS query latency within India as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 21, 21:42 UTC
Resolved - This incident has been resolved.
Feb 22, 21:42 UTC
Investigating - On February 22nd, 2017, beginning at 20:10 UTC, our engineers began performing emergency maintenance on the Bulk Hosting edge servers. Some Bulk Hosting customers may experience intermittent increased DNS query latency and delayed zone propagation at this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 22, 20:10 UTC
Completed - The scheduled maintenance has been completed.
Feb 22, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 18:30 UTC
Scheduled - On Wednesday, February 22nd, 2017, from 18:30 to 19:30 UTC, we will be performing routine maintenance on our Performance Alert infrastructure. During this period, alerts may be delayed by up to 15 minutes. No other impact is expected.

Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Feb 22, 18:26 UTC
Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017
Beginning at approximately 14:12 UTC on February 18th, 2017 some of our Dyn Email Delivery data processing infrastructure began running behind. Our engineers have resolved the issue. However, customers may have seen delays in approved sender or suppression list updates. We will post more information as it becomes available. Mail sending was not impacted by this event.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 18, 16:42 UTC
Feb 17, 2017

No incidents reported.

Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:00 UTC
Scheduled - On February 16th, 2017 between 10:00 UTC and 13:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 11, 15:32 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 11:00 UTC
Scheduled - On Thursday, February 16th, 2017, beginning around 11:00 UTC, we will be performing maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect the ability to access the API, log in to the web portal and view portfolio metrics. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Feb 13, 21:17 UTC
Feb 15, 2017

No incidents reported.

Feb 14, 2017
Completed - The scheduled maintenance has been completed.
Feb 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 UTC
Scheduled - On Tuesday, February 14, 2017, between 10:00 and 11:00 UTC Dyn will be utilizing a scheduled maintenance window to perform maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with Traffic Director and Traffic Manager services will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 8, 15:15 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 UTC
Scheduled - On Thursday, February 14, 2017, between 10:00 and 11:00 UTC Dyn will be utilizing a scheduled maintenance window to perform maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with Traffic Director and Traffic Manager services will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 10, 18:24 UTC
On February 14, 2017, between around 01:14 UTC and 01:44 UTC, a problem was discovered preventing HTTP requests from being redirected to HTTPS. Customers attempting to use HTTP were unable to reach our Dyn Email Delivery Portal or Dyn Managed DNS Portal. Our engineers have identified the issue and have enacted the proper fix.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 14, 01:14 UTC