Dyn Status Updates. Delivered.

Welcome to Dyn's status site. Here you will see upcoming maintenance and any incidents in progress. We pride ourselves on transparency.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 23:01 UTC
Scheduled - On August 24 2016 between 22:00 UTC and 01:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Identified - On February 16th, 2016, Dyn was made aware of CVE-2015-7547, a glibc getaddrinfo stack-based buffer overflow vulnerability affecting certain systems. Our security team is currently reviewing systems that may be impacted by this exploit and are systematically addressing these systems as required. You may find more information in the following Google blog entry here: https://googleonlinesecurity.blogspot.com/2016/02/cve-2015-7547-glibc-getaddrinfo-stack.html

We do not recommend that customers make any changes in their configuration in response to this issue.
Feb 16, 16:00 UTC
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Bulk Hosting Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
On Thursday, Aug 25th, 2016, between 09:00 and 11:00 UTC, we will be performing network maintenance on infrastructure in EWR which supports Standard DNS, Managed DNS, and Social Failover. No impact to these services or peripheral infrastructure is expected. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Posted on Aug 23, 15:59 UTC
On August 25th, 2016 between 09:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 12, 13:52 UTC
Domain Registration Scheduled Maintenance Aug 25, 22:00 - Aug 26, 00:00 UTC
Between 22:00 UTC on August 25th, 2016 and 00:00 UTC on August 26th, 2016, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com and .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on Jul 29, 14:04 UTC
On August 27th 2016 between 18:30 UTC and 22:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Mumbai, India. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 12, 14:00 UTC
Provider Maintenance in Sydney, Australia Aug 27, 22:00 - Aug 28, 00:00 UTC
On August 27th, 2016 between 20:00 UTC and 00:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sydney, Australia. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 17, 14:46 UTC
Provider Maintenance in Miami, FL Aug 29, 06:00-07:30 UTC
On August 29th 2016 between 06:00 UTC and 07:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Miami, FL. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 17, 14:31 UTC
Provider Maintenance in Singapore Aug 29, 20:00 - Aug 30, 00:00 UTC
On August 29th 2016 between 20:00 UTC and 00:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 11, 13:50 UTC
On Tuesday, 30AUG2016, between 09:00 and 11:00 UTC, we will be performing network maintenance on infrastructure which supports Managed DNS, Standard DNS, and Active Failover. Impact to these services will be negligible and we do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Posted on Aug 8, 13:38 UTC
On September 6th 2016 between 06:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, VA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 24, 17:59 UTC
On September 6th, 2016 between 09:00 UTC and 13:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 22, 15:34 UTC
Provider Maintenance in Palo Alto, CA Sep 6, 21:00 - Sep 7, 01:00 UTC
On September 6th 2016 between 21:00 UTC and 01:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Palo Alto, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 23, 14:19 UTC
On September 8th 2016 between 00:00 UTC and 05:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, UK. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 24, 18:43 UTC
On September 8th 2016 between 03:00 UTC and 04:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Amsterdam, Netherlands. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 18, 14:37 UTC
Provider Maintenance in Palo Alto, CA Sep 8, 21:00 - Sep 9, 01:00 UTC
On [Month 2016 between 21:00 UTC and 01:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Palo Alto, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 23, 15:55 UTC
Provider Maintenance in Palo Alto, CA Sep 8, 21:00 - Sep 9, 01:00 UTC
On September 8th 2016 between 21:00 UTC and 01:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Palo Alto, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 23, 14:04 UTC
On September 10th, 2016 between 15:00 UTC and 19:00 UTC, PIR will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .ORG TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on Jun 11, 09:52 UTC
Provider Maintenance in Tokyo, JP Sep 17, 15:00-18:00 UTC
On September 17th, 2016, between 15:00 UTC and 18:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, JP. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Aug 19, 13:47 UTC
On October 23rd, 2016 between 01:00 UTC and 05:00 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com and .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on Jul 22, 14:36 UTC
Past Incidents
Aug 25, 2016

No incidents reported today.

Aug 24, 2016
Resolved - This incident has been resolved.
Aug 24, 23:35 UTC
Monitoring - As of 20:07 UTC, customers should no longer experience any issues with the Dyn Managed DNS UI and API. Our engineers are currently monitoring this issue.
Aug 24, 20:07 UTC
Investigating - On August 24th, 2016 beginning around 19:54 UTC, some customers may experience problems logging into and navigating within the Dyn Managed DNS UI. Customers may also experience issues with DNS API calls at this time. Our engineers are investigating the issue and we will post updates as they become available. We do not recommend that customers make any changes to their configuration in response to this issue.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 24, 19:54 UTC
Aug 23, 2016
Completed - The scheduled maintenance has been completed.
Aug 23, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 21:31 UTC
Scheduled - On August 23rd, 2016 between 21:30 UTC and 22:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Hong Kong (HKG). No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 23, 13:43 UTC
Completed - The scheduled maintenance has been completed.
Aug 23, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 09:01 UTC
Scheduled - On Tuesday, 23AUG2016, between 09:00 and 11:00 UTC, we will be performing network maintenance on infrastructure which supports Portal, Cart, Mail, Simple Failover, and II. Impact to these services will be negligible and we do not recommend that customers make any configuration changes in response to this maintenance.
Aug 16, 13:28 UTC
Aug 22, 2016

No incidents reported.

Aug 21, 2016
Completed - The scheduled maintenance has been completed.
Aug 21, 01:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 01:00 UTC
Scheduled - On August 21st 2016 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com & .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Jul 21, 21:19 UTC
Aug 20, 2016
Completed - The scheduled maintenance has been completed.
Aug 20, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:01 UTC
Scheduled - On August 20th 2016 between 04:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 12, 14:10 UTC
Aug 19, 2016

No incidents reported.

Aug 18, 2016
Completed - The scheduled maintenance has been completed.
Aug 18, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 21:01 UTC
Scheduled - On August 18th, 2016 between 21:00 UTC and 23:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths. We do not recommend that customers make any configuration changes in preparation for this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jul 24, 13:53 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 22:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 14:01 UTC
Scheduled - On August 18th, 2016, between 14:00 UTC and 22:00 UTC, we will be performing maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit in Miami, FL. During this maintenance we expect no downtime for customers. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 16, 15:04 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 09:01 UTC
Scheduled - On Thursday, August 18th, 2016, between 09:00 and 10:00 UTC Dyn will be utilizing the planned window to perform maintenance on Managed DNS. During this time, web portal and API access to the platform will be unavailable.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 15, 17:19 UTC
Aug 17, 2016
Resolved - This incident has been resolved.
Aug 17, 04:03 UTC
Investigating - Starting at 01:30 UTC on August 17th, 2016, we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may experience increased DNS query latency and delayed zone propagation during this time. Updates will be posted as information becomes available. We do not recommend that customers make any changes to their configuration in response to this event.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 17, 01:30 UTC
Aug 16, 2016
Resolved - This incident has been resolved.
Aug 16, 15:05 UTC
Identified - On August 16th 2016, starting at 13:25 UTC, some customers may experience problems creating new Dyn ID accounts. Our engineers are currently investigating. We will post more information as it becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 16, 13:25 UTC
Aug 15, 2016
Resolved - This incident has been resolved.
Aug 15, 17:06 UTC
Identified - On August 15th 2016, beginning around 10:00 UTC, some customers may have experienced problems accessing geo.dyn.com, analytics.dyn.com and topology.dyn.com. We have now resolved the issue with topology.dyn.com. Our engineers are investigating the remaining issues and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 15, 10:00 UTC
Aug 14, 2016
Starting at 21:20 UTC on August 14th, 2016, we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may experience increased DNS query latency and delayed zone propagation during this time. Updates will be posted as information becomes available. We do not recommend that customers make any changes to their configuration in response to this event.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 14, 22:22 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 03:12 UTC
Scheduled - On August 13th, 2016 around 23:00 UTC, Afilias began performing emergency maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .mobi TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Aug 14, 01:43 UTC
Aug 13, 2016
Completed - The scheduled maintenance has been completed.
Aug 13, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 15:01 UTC
Scheduled - On August 13th, 2016 between 15:00 UTC and 23:00 UTC, Afilias will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .info and .mobi TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
May 13, 20:22 UTC
Resolved - This incident has been resolved.
Aug 13, 15:21 UTC
Monitoring - Beginning at approximately 12:20 UTC on August 13th, 2016 , we began mitigating a DDoS attack on our HTTP redirect service in US East and US West. Some customers may experience increased latency with the redirect service at this time. We do not recommend that customers make any changes to their configuration in response to this event.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 13, 13:22 UTC
Aug 12, 2016

No incidents reported.

Aug 11, 2016
Completed - The scheduled maintenance has been completed.
Aug 11, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 15:01 UTC
Scheduled - On Thursday, August 11th, 2016, between 15:00 and 16:00 UTC we will be releasing version 5.2.17 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Remove serial style restrictions on .de zones
* Improve messages on GSLB RecoverIP when attempting to recover a non-recoverable address
* Task IDs are now included in most API responses where a task is used to track progress
* Default Traffic Director node link limit increased to five
* Added some missing countries to Traffic Director

NOTICE:
To those using the Dyn python SDK for RTTM operations, you will need to update to version 1.7.1 following this release. The task changes to the API introduce breaking changes specifically for RTTM.

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Aug 9, 19:19 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:01 UTC
Scheduled - On Thursday, 11 AUG 2016, between 09:00 and 11:00 UTC, we will be performing network maintenance on infrastructure which supports Mail, and II. Impact to these services will be negligible and we do not recommend that customers make any configuration changes in response to this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Aug 2, 18:39 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:01 UTC
Scheduled - On August 11, 2016, beginning around 9:00 AM UTC, we will be performing maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect the ability to access the API, log in to the web portal and view portfolio metrics. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 9, 08:42 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 10:00 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:02 UTC
Scheduled - On August 11, 2016, beginning around 9:00 AM UTC, we will be performing maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect the ability to access the API, log in to the web portal and view portfolio metrics. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with any questions are encouraged to reach out to our Technical Support team.
Aug 9, 14:00 UTC