Dyn Status Updates

See upcoming maintenance and any incidents in progress.

All Systems Operational

Dyn Managed DNS Operational

API Operational

Portal Operational

Anycast Network Operational

Primary Zone Propagation Operational

Secondary Zone Propagation Operational

Advanced Features Operational

DNSSEC Operational

Query Stats Operational

Dyn Email Delivery Operational

API Operational

Portal Operational

Sending Infrastructure Operational

Account Management Data Operational

Delivery and Engagement Data Operational

Domain Services Operational

Remote Access Operational

Internet Guide (IG) Operational

Standard DNS Operational

D-Link Portal Operational

DynDNS Portal Operational

Domain Registration Operational

DynTLD Operational

Redirector Operational

Social Failover Operational

Dyn Updater Operational

Health Check Operational

Internet Intelligence Product Line Operational

Internet Intelligence Operational

Internet Intelligence - Network Operational

Internet Intelligence - Transit Operational

Internet Alerts Operational

Oracle Dyn Web Application Security Suite Operational

Portal Operational

Network Operations Operational

Mitigation Centers Operational

Global PoPs Operational

DNS Operational

Oracle Dyn DDoS Protection (RapidBGP) Operational

Managed DNS for Hosting Operational

China Nameserver Infrastructure Operational

Dyn.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Managed DNS Primary DNS infrastructure maintenance Apr 20, 19:00-21:00 UTC

On April 20 2021 between 19:00 and 21:00 UTC, we will be updating the Primary DNS infrastructure for the Dyn Managed DNS platform.

During this time propagation of primary zone updates will be delayed or briefly unavailable. No impact to DNS query resolution for existing records is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.

Reference: CN-81105
Posted on Apr 19, 16:24 UTC

Dyn Email Delivery maintenance Apr 22, 09:00-10:00 UTC

On April 22nd 2021, between 9:00 and 10:00 UTC, we will be performing maintenance on the Dyn Email Delivery API infrastructure. Customers actively using the API may experience brief connection errors during the maintenance window. Customers are advised to retry any failed connections. Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Apr 15, 19:22 UTC

Action required - Update DNS 'A' records May 3, 00:00-01:00 UTC

As part of our continued efforts to improve Oracle Cloud Infrastructure and Services, the Oracle Cloud Infrastructure Platform team is performing an expansion on the Web Application Firewall (WAF) service. Due to the nature of the DNS for root domains (also known as apex domains), only DNS 'A' records can be applied. This prevents WAF from assigning your application a new WAF IP address on your behalf.

For maximum scalability and resiliency, applications should avoid using DNS 'A' records and instead use sub-domains exclusively.

How will this affect my service?
There will be an impact on traffic/services that are utilizing WAF IP addresses if new IPs from the list are not being used after May 3rd.

What action do I need to take?
If you are utilizing WAF for root or 'apex' domains by using WAF IP addresses, please make sure to update the 'A' records with one of the new WAF IP addresses below:

US: 147.154.3.128
EU: 147.154.225.212
APAC: 192.29.50.64
AUS: 192.29.152.173

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Apr 8, 20:14 UTC

Oracle Cloud Infrastructure Web Application Firewall (WAF) planned maintenance May 4, 00:00-01:00 UTC

As part of our continued efforts to improve Oracle Cloud Infrastructure and Services, the Oracle Cloud Infrastructure Networking team will be performing planned maintenance on OCI Web Application Firewall (WAF). It is important that you add to the whitelist the newly added subnets listed below:

- 129.148.156.0/22
- 130.35.228.0/22
- 192.29.140.0/22
- 138.1.112.0/20

These IP ranges will expand the existing source ranges for requests originating from the Web Application Firewall (WAF) to your origin. Failure to whitelist these additional subnets at your origin before May 4th, 2021 may result in an impact to any traffic/services routing requests to your origin(s) via the Web Application Firewall service.

Starting May 4th, 2021 all web applications will have their traffic routed through this expanded infrastructure.

How will this affect my service?
There may be an impact on traffic/services from WAF to your origin if the subnets are not whitelisted on your end after May 4th, 2021.

What action do I need to take?
Configure your servers to accept connections from the CIDR ranges listed in the "Securing Your WAF" section of the following document:
https://docs.oracle.com/en-us/iaas/Content/WAF/Concepts/gettingstarted.htm

Customers with questions or concerns are encouraged to reach out to our Support team.

Ref: CN-81099
Posted on Apr 19, 16:57 UTC

Past Incidents

Apr 20, 2021

No incidents reported today.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

Dyn Email Delivery Delays

Resolved - Between 19:28 UTC and about 23:08 UTC on Friday, April 16, 2021, some customers may have experienced email delivery delays. We have resolved the system hardware issue that caused these delays.
Apr 16, 23:57 UTC

Identified - Starting Friday, April 16, 2021 at 19:28 UTC some customers may be experiencing email delivery delays. Queued mail began reducing significantly by 22:40 UTC but will take some time to process the backlog.
Apr 16, 23:47 UTC

Apr 15, 2021

Managed DNS secondary DNS infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Apr 15, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 UTC

Scheduled - On April 15, 2021 between 1800 and 2000 UTC, we will be updating the secondary DNS infrastructure of the Dyn Managed DNS platform.

During this time ingress and egress of secondary zones, secondary egress of primary zones, and creation of primary zones via zone transfer will be delayed or briefly unavailable. No impact to DNS propagation of primary zones or query resolution is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 14, 17:41 UTC

Apr 14, 2021

No incidents reported.

Apr 13, 2021

Support phone system down

Resolved - We have resolved the issue with our phone systems.
Apr 13, 15:25 UTC

Investigating - Our Dyn product support teams are currently experiencing issues with our phone system and are unable to receive calls. Please reach out through your product portal or email your support team until this is resolved. If you are unsure of your support contact email, please use userhelp@dyn.com.
Apr 12, 19:35 UTC

Planned maintenance for Dyn Email Delivery API infrastructure

Completed - The scheduled maintenance has been completed.
Apr 13, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 09:00 UTC

Scheduled - On April 13th 2021, between 9:00 and 10:00 UTC, we will be performing maintenance on the Dyn Email Delivery API infrastructure. Customers actively using the API may experience brief connection errors during the maintenance window. Customers are advised to retry any failed connections.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Apr 2, 19:06 UTC

Apr 12, 2021

Oracle Dyn Web Application Security Suite Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Apr 12, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 12:00 UTC

Scheduled - On April 12, 2021, between 12:00 UTC and 17:00 UTC we will be performing a routine release to the Web Application Security core Suite.

Customers with questions are encouraged to reach out to our Product Support Team.
Apr 8, 14:37 UTC

DynID and Managed DNS Portal Down

Resolved - Starting around 01:10 until 01:50 UTC on 12 April, 2021, Dyn customers may have experienced intermittent 503 errors while attempting to access the DynID and Managed DNS portals. This issue is now resolved.

If you have any questions, please contact Dyn Technical Support.
Apr 12, 01:10 UTC

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

Managed DNS secondary DNS infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Apr 9, 00:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 23:00 UTC

Scheduled - On April 08 2021 between 1700 and 1830 UTC, we will be updating the secondary DNS infrastructure of the Dyn Managed DNS platform.

During this time ingress and egress of secondary zones, secondary egress of primary zones, and creation of primary zones via zone transfer will be delayed or briefly unavailable. No impact to DNS propagation of primary zones or query resolution is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 7, 16:03 UTC

Apr 8, 2021

Dyn Email Delivery Delays

Resolved - Dyn Email Delivery SMTP and API services experienced a brief period of instability due to a network switch issue, starting at approximately 17:41 UTC on April 8, 2021. Load balancers automatically redirected traffic away from the affected infrastructure and the service continued to run as normal while the degraded network switch was replaced. While this corrective maintenance was in progress, mail may have been queued for a short time before being delivered. This issue was resolved by 20:44 UTC on April 8, 2021 when the switch replacement was completed.
Apr 8, 21:26 UTC

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.