Dyn Status Updates


See upcoming maintenance and any incidents in progress.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 18:00 UTC
Scheduled - On February 15, 2019 at 18:00 UTC, Dyn will migrate their Community site dyncommunity.com to a new platform For a period of time, the secure connection will be unavailable for this site. Users should instead proceed to http://dyncommunity.com. No other impact is expected for the availability of dyncommunity.com, and no impact is expected to other Dyn related sites or products.

Customers with questions or concerns are encourage to reach out to our Customer Support Team.
Dyn Managed DNS Operational
API   Operational
Portal   Operational
Anycast Network   Operational
Primary Zone Propagation   Operational
Secondary Zone Propagation   Operational
Advanced Features   Operational
DNSSEC   Operational
Query Stats   Operational
Dyn Email Delivery Operational
API   Operational
Portal   Operational
Sending Infrastructure   Operational
Account Management Data   Operational
Delivery and Engagement Data   Operational
Domain Services Operational
Remote Access   Operational
Internet Guide (IG)   Operational
Standard DNS   Operational
D-Link Portal   Operational
DynDNS Portal   Operational
Domain Registration   Operational
DynTLD   Operational
Redirector   Operational
Social Failover   Operational
Dyn Updater   Operational
Health Check   Operational
Internet Intelligence Product Line Operational
Internet Intelligence   Operational
Internet Intelligence - Network   ? Operational
Internet Intelligence - Transit   ? Operational
Internet Alerts   Operational
Oracle Dyn Web Application Security Suite Operational
Portal   ? Operational
Network Operations   ? Operational
Mitigation Centers   ? Operational
Global PoPs   ? Operational
DNS   ? Operational
Oracle Dyn DDoS Protection (RapidBGP)   ? Operational
Managed DNS for Hosting   ? Operational
China Nameserver Infrastructure   Operational
Dyn.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On February 19, 2019 between 10:00 and 11:00 UTC Dyn will be performing routine network maintenance in our Sunnyvale, California datacenter. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience latency when using the API. Additionally, Email Delivery customers may experience delays with sending email.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 12, 22:14 UTC
On February 21st, 2019 between 00:00 UTC and 03:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, Illinois. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 15, 19:24 UTC
On February 22nd, 2019 between 05:00 UTC and 08:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, US. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 16, 13:13 UTC
On February 24th, 2019 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com and .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Jan 26, 18:21 UTC
On February 28th, 2019 between 13:00 UTC and 15:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sydney, Australia. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 15, 19:06 UTC
On March 7th, 2019 between 04:00 UTC and 06:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Amsterdam, Netherlands. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Feb 15, 19:16 UTC
Past Incidents
Feb 19, 2019

No incidents reported today.

Feb 18, 2019
Resolved - This incident has been resolved.
Feb 18, 23:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 22:22 UTC
Investigating - On February 18th, 2019, beginning around 16:45 UTC, some customers may have experienced problems logging into and navigating within the Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 18, 17:33 UTC
Resolved - This incident has been resolved.
Feb 18, 13:04 UTC
Investigating - On February 18th 2019, beginning around 11:00 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Hong Kong. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Feb 18, 11:07 UTC
Feb 17, 2019

No incidents reported.

Feb 16, 2019
Resolved - This incident has been resolved.
Feb 16, 18:57 UTC
Investigating - Starting at 17:15 UTC on February 16, 2019, we began monitoring and mitigating a DDoS attack against our Dyn Managed DNS infrastructure. Some customers may experience increased DNS query latency and delayed zone propagation during this time. Updates will be posted as information becomes available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 16, 17:47 UTC
Resolved - This incident has been resolved.
Feb 16, 07:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 12:18 UTC
Investigating - On February 15th, 2019, beginning around 12:00 UTC, Oracle + Dyn Web Application Security Suite engineers began investigating missing Web Application traffic metrics in the Dojo portal. No impact to traffic is expected and Web Application Security logs are functioning normally. Updates will be posted as they become available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 15, 12:06 UTC
Feb 15, 2019
Resolved - This incident has been resolved.
Feb 15, 10:09 UTC
Investigating - On February 11th, 2019, beginning around 12:00 UTC Oracle + Dyn Web Application Security Suite engineers began investigating an issue with log processing on newly created Web Apps. Customers may experience a delay before their Web Apps have logs available. Traffic and services are not currently affected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 11, 12:30 UTC
Feb 14, 2019
Completed - The scheduled maintenance has been completed.
Feb 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 08:01 UTC
Scheduled - On February 14th, 2019, between 08:00 UTC and 10:00 UTC, we will be performing a routine release to our Dojo Customer Portal. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 13, 19:52 UTC
Feb 13, 2019

No incidents reported.

Feb 12, 2019
Completed - The scheduled maintenance has been completed.
Feb 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:00 UTC
Scheduled - On Tuesday, February 12th, 2019, from 18:00 to 20:00 UTC, we will be performing site maintenance at our Warsaw datacenter. No impact to DynECT Managed DNS Nameserver or Peripheral Infrastructure is expected, although some users in the region may experience additional DNS query latency as traffic is routed to other sites.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 8, 20:41 UTC
Completed - The scheduled maintenance has been completed.
Feb 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 22:00 UTC
Scheduled - Between 22:00 UTC on February 11th, 2019 and 02:00 UTC on February 12th, 2019, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 14, 18:11 UTC
Feb 11, 2019
Completed - The scheduled maintenance has been completed.
Feb 11, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 16:00 UTC
Scheduled - On February 11th, 2019 between 16:00 UTC and 18:00 UTC, PIR will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .org TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 4, 16:31 UTC
Resolved - This incident has been resolved.
Feb 11, 10:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 10:04 UTC
Investigating - On February 11th, 2019 at approximately 09:00 UTC, we detected an issue with the Web Application Security logging infrastructure. Some customers may experience WAF log performance degradation as a result. Traffic and other WAF services are not affected.

Customers with questions are encouraged to reach out to the Product Support Team.
Feb 11, 09:32 UTC
Feb 10, 2019
Resolved - This incident has been resolved.
Feb 10, 12:50 UTC
Monitoring - On Feb 10th 2019, beginning around 00:00 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Amsterdam, NL. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Feb 10, 03:10 UTC
Feb 9, 2019
Completed - The scheduled maintenance has been completed.
Feb 9, 00:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 00:30 UTC
Scheduled - On February 8th, 2019 between 18:47 UTC and 18:53 UTC, one of Dyn's upstream transit providers performed emergency maintenance on their infrastructure in Warsaw, Poland. There was no impact to Dyn Managed DNS Nameservers or Peripheral Infrastructure, although some users may have experienced additional DNS query latency as traffic was routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 9, 00:19 UTC
Resolved - This incident has been resolved.
Feb 9, 00:16 UTC
Investigating - On February 6, 2019, beginning around 19:02 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Newark, NJ. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Feb 6, 19:23 UTC
Feb 8, 2019
Completed - The scheduled maintenance has been completed.
Feb 8, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 18:00 UTC
Scheduled - On Friday, February 8, 2019, beginning at 18:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 7, 15:48 UTC
Feb 7, 2019
Completed - The scheduled maintenance has been completed.
Feb 7, 20:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 11:00 UTC
Scheduled - On Thursday February 7th, 2019 between 11:00 and 23:00 UTC, we will be performing network maintenance on infrastructure in Miami which supports Managed DNS, Bulk Hosting, Recursive and TLD services. There will be no impact to these services as traffic will be shifted to adjacent sites prior to the window. Customers may notice a small increase in latency during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Jan 24, 21:55 UTC
Completed - The scheduled maintenance has been completed.
Feb 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 08:00 UTC
Scheduled - On February 7th, 2019, between 08:00 UTC and 14:00 UTC, we will be performing a routine release to the Web Application Security core Suite. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 25, 22:59 UTC
Feb 6, 2019
Completed - The scheduled maintenance has been completed.
Feb 6, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:30 UTC
Scheduled - On Wednesday, February 6 2019, between 18:30:00 and 19:30:00 UTC we will be releasing version 5.2.50 of our Dyn Managed DNS platform to production.

Changes included in this release:
- Removed deprecated CDNManager service
- Performance improvements
- Improved security and abuse prevention features
- Fixed UI bug in the Bulk Editor


Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 6, 18:30 UTC
Resolved - This incident has been resolved.
Feb 6, 17:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 6, 17:12 UTC
Investigating - On February 6th, 2019, between 16:33 UTC and 16:44 UTC, Dyn engineers performed emergency maintenance on our Managed DNS API. Users interacting with the API may have experienced failed or delayed transactions. No impact to Dyn Managed DNS Nameservers or other peripheral infrastructure is expected.

Customers with any questions are encouraged to reach out to our Product Support Team.
Feb 6, 17:11 UTC
Completed - The scheduled maintenance has been completed.
Feb 6, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 12:00 UTC
Scheduled - On February 6th, 2019, between 12:00 UTC and 14:00 UTC, we will be performing a routine release to our Dojo Customer Portal. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 4, 21:54 UTC
Completed - The scheduled maintenance has been completed.
Feb 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 09:00 UTC
Scheduled - On February 6th 2019 between 09:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. Customers may see decreased performance and/or short service flaps in this region as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 31, 19:20 UTC
Feb 5, 2019
Resolved - This incident has been resolved.
Feb 5, 20:53 UTC
Investigating - On February 5th, 2019, beginning around 19:17 UTC, Dyn engineers began performing emergency maintenance on our Managed DNS API. Users interacting with the API may experience delayed transactions. No impact to Dyn Managed DNS Nameservers or other peripheral infrastructure is expected. Updates will continue to be posted as information becomes available.

Customers with any questions are encouraged to reach out to our Product Support Team.
Feb 5, 19:34 UTC
Resolved - This incident has been resolved.
Feb 5, 19:53 UTC
Investigating - On February 5, 2019, beginning around 12:00 UTC, some customers may be experiencing problems creating a DynID within our customer portal. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 5, 18:09 UTC
Resolved - This incident has been resolved.
Feb 5, 16:18 UTC
Investigating - On February 5th, 2019, beginning around 14:55 UTC, we observed intermittent failures on the Dyn Community Forum. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Feb 5, 15:18 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 08:01 UTC
Scheduled - On February 5th, 2019, between 08:00 UTC and 14:00 UTC, we will be performing a routine release to the Web Application Security core Suite. No impact to customer traffic is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 25, 22:58 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 12:00 UTC
Scheduled - On February 5, 2019 beginning around 12:00pm UTC, we will be performing maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect customers' ability to access the API, log in to the web portal and view portfolio metrics.
Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Jan 25, 14:18 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 10:00 UTC
Scheduled - On February 5, 2019 between 10:00 and 11:00 UTC Dyn will be performing routine network maintenance in our North Bergen, New Jersey datacenter. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience latency when using the API. Additionally, Email Delivery customers may experience delays with sending email.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 30, 15:47 UTC