Dyn Status Updates. Delivered.

Welcome to Dyn's status site. Here you will see upcoming maintenance and any incidents in progress. We pride ourselves on transparency.

Identified - On January 23rd, 2017, our engineers identified degradation with the scatterplot data for custom vantage points in DII. During this time customers using custom vantage point may experience scatterplot data that may not display properly. We are working to resolve this issue at this time.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jan 23, 21:00 UTC
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Tuesday, February 22nd, 2017, starting at 16:00, ending February 23rd at 04:00 UTC, we will be performing maintenance on our data center in Mumbai, India. Some users may experience additional DNS query latency within India as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 21, 21:42 UTC
Provider Maintenance in Frankfurt, Germany Feb 22, 23:00 - Feb 23, 01:00 UTC
On February 22, 2017 beginning at 23:00 UTC, ending February 23 at 01:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 8, 19:07 UTC
Provider Maintenance in Dallas, TX Feb 23, 06:00-11:00 UTC
On February 23, 2017 between 06:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 14, 20:55 UTC
Provider Maintenance in Dallas, TX Feb 23, 08:00-12:00 UTC
On February 23rd, 2017 between 08:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 3, 16:01 UTC
On Thursday, February 23rd, 2017, between 10:00 and 11:00 UTC, we will be updating our customer portal services. These updates will improve the performance and reliability of our DNS, Email, and Internet Intelligence portals. The portals will be intermittently unavailable during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 21, 20:24 UTC
On Thursday, February 23rd, 2017, between 18:00 and 19:00 UTC we will be releasing version 5.2.29 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Internal performance and stability improvements

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 21, 19:02 UTC
Provider Maintenance in Warsaw, PL Feb 23, 23:00 - Feb 24, 05:00 UTC
Between 23:00 UTC on February 23rd, 2017 and 05:00 UTC on February 24th, 2017, one of our upstream transit providers will be performing maintenance on their infrastructure in Warsaw, PL. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 17, 14:52 UTC
On February 27, 2017 between 10:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Seattle, WA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 7, 19:53 UTC
On March 8, 2017 between 06:00 UTC and 07:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, IL. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Feb 21, 19:37 UTC
On March 19th, 2017, between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com & .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on Feb 16, 21:34 UTC
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017
Beginning at approximately 14:12 UTC on February 18th, 2017 some of our Dyn Email Delivery data processing infrastructure began running behind. Our engineers have resolved the issue. However, customers may have seen delays in approved sender or suppression list updates. We will post more information as it becomes available. Mail sending was not impacted by this event.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 18, 16:42 UTC
Feb 17, 2017

No incidents reported.

Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:00 UTC
Scheduled - On February 16th, 2017 between 10:00 UTC and 13:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 11, 15:32 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 11:00 UTC
Scheduled - On Thursday, February 16th, 2017, beginning around 11:00 UTC, we will be performing maintenance on our Internet Intelligence infrastructure, which includes II, II-Network and II-Transit. During this maintenance we expect minimal downtime but it may affect the ability to access the API, log in to the web portal and view portfolio metrics. We do not recommend that customers make any configuration changes in response to this maintenance.

Customers with any questions or concerns are encouraged to reach out to our Technical Support team.
Feb 13, 21:17 UTC
Feb 15, 2017

No incidents reported.

Feb 14, 2017
Completed - The scheduled maintenance has been completed.
Feb 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 UTC
Scheduled - On Tuesday, February 14, 2017, between 10:00 and 11:00 UTC Dyn will be utilizing a scheduled maintenance window to perform maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with Traffic Director and Traffic Manager services will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 8, 15:15 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 UTC
Scheduled - On Thursday, February 14, 2017, between 10:00 and 11:00 UTC Dyn will be utilizing a scheduled maintenance window to perform maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with Traffic Director and Traffic Manager services will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 10, 18:24 UTC
On February 14, 2017, between around 01:14 UTC and 01:44 UTC, a problem was discovered preventing HTTP requests from being redirected to HTTPS. Customers attempting to use HTTP were unable to reach our Dyn Email Delivery Portal or Dyn Managed DNS Portal. Our engineers have identified the issue and have enacted the proper fix.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 14, 01:14 UTC
Feb 13, 2017
Completed - The scheduled maintenance has been completed.
Feb 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 15:00 UTC
Scheduled - On Monday, February 13th, 2017, between 15:00 and 17:00 UTC, we will be performing maintenance on our Managed DNS for Hosting platform in our North Bergen and Palo Alto datacenters. This maintenance will directly impact customer transfer endpoints. During this maintenance the endpoints in each site will be unavailable for a brief period for one site at a time, as we upgrade them for improved security, performance, and stability.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 13, 14:11 UTC
Feb 12, 2017
Completed - The scheduled maintenance has been completed.
Feb 12, 21:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 21:30 UTC
Scheduled - On February 12th, 2017, beginning around 20:07 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Amsterdam, NL. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Feb 12, 21:16 UTC
Completed - The scheduled maintenance has been completed.
Feb 12, 19:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:00 UTC
Scheduled - On February 12th, 2017, beginning around 16:26 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Feb 12, 17:51 UTC
Feb 11, 2017
Completed - The scheduled maintenance has been completed.
Feb 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 16:00 UTC
Scheduled - On February 11th, 2017, between 16:00 UTC and 20:00 UTC, PIR will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .org TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Feb 3, 16:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:00 UTC
Scheduled - On February 11th, 2017, beginning around 09:00 UTC, one of Dyn's upstream transit providers will begin performing emergency maintenance on their infrastructure in Hong Kong. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Feb 9, 22:10 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:00 UTC
Scheduled - On February 11th, 2017, beginning around 09:00 UTC, one of Dyn's upstream transit providers will begin performing emergency maintenance on their infrastructure in Sydney, Australia. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Feb 9, 22:11 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:00 UTC
Scheduled - On February 11th, 2017, beginning around 09:00 UTC, one of Dyn's upstream transit providers will begin performing emergency maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Feb 9, 22:08 UTC
Completed - The scheduled maintenance has been completed.
Feb 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:00 UTC
Scheduled - On February 11th, 2017, beginning around 09:00 UTC, one of Dyn's upstream transit providers will begin performing emergency maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Feb 9, 22:07 UTC
Feb 10, 2017

No incidents reported.

Feb 9, 2017
Completed - The scheduled maintenance has been completed.
Feb 9, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 18:30 UTC
Update - This maintenance has been rescheduled for today, February 9th, at 18:30 UTC.
Feb 9, 17:06 UTC
Scheduled - On Tuesday, February 14, 2017, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 8, 21:33 UTC
Completed - The scheduled maintenance has been completed.
Feb 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 10:00 UTC
Scheduled - On Thursday, February 9th, 2017, between 10:00 and 11:00 UTC Dyn will be performing network maintenance in our North Bergen datacenter. No impact is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 7, 17:44 UTC
Completed - The scheduled maintenance has been completed.
Feb 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 10:00 UTC
Scheduled - On Thursday, February 9ht, 2017, between 10:00 and 11:00 UTC, we will be updating our customer portal services. These updates will improve the performance and reliability of our DNS, Email, and Internet Intelligence portals. The portals and our authentication API will be intermittently unavailable during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 8, 21:44 UTC
Feb 8, 2017
Completed - The scheduled maintenance has been completed.
Feb 8, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 10:00 UTC
Scheduled - On February 3rd, 2017 between 06:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jan 20, 14:38 UTC
Resolved - This incident has been resolved.
Feb 8, 12:06 UTC
Investigating - On February 8th 2017, beginning around 10:27 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Los Angeles, California. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Technical Support team.
Feb 8, 10:31 UTC