Dyn Status Updates


See upcoming maintenance and any incidents in progress.

All Systems Operational
Dyn Managed DNS Operational
API   Operational
Portal   Operational
Anycast Network   Operational
Primary Zone Propagation   Operational
Secondary Zone Propagation   Operational
Advanced Features   Operational
DNSSEC   Operational
Query Stats   Operational
Dyn Email Delivery Operational
API   Operational
Portal   Operational
Sending Infrastructure   Operational
Account Management Data   Operational
Delivery and Engagement Data   Operational
Domain Services Operational
Remote Access   Operational
Internet Guide (IG)   Operational
Standard DNS   Operational
D-Link Portal   Operational
DynDNS Portal   Operational
Domain Registration   Operational
DynTLD   Operational
Redirector   Operational
Social Failover   Operational
Dyn Updater   Operational
Health Check   Operational
Internet Intelligence Product Line Operational
Internet Intelligence   Operational
Internet Intelligence - Network   ? Operational
Internet Intelligence - Transit   ? Operational
Internet Alerts   Operational
Managed DNS for Hosting   ? Operational
China Nameserver Infrastructure   Operational
Dyn.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On April 22nd, 2018 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com & .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Posted on Mar 22, 21:21 UTC
SEA Infrastructure Maintenance Apr 23, 14:00-18:00 UTC
On Monday April 23, 2018 between 14:00 UTC and 18:00 UTC, we will be performing network maintenance on infrastructure in Seattle pop location which supports Managed DNS, Bulk Hosting, Recursive and TLD services. There will be no impact to these services as traffic will be shifted to adjacent sites prior to the window. Customers may notice a small increase in latency during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Posted on Apr 17, 14:18 UTC
Provider Maintenance in Singapore Apr 23, 18:00 - Apr 24, 00:00 UTC
On April 23rd, 2018 between 18:00 UTC and April 24th 0:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on Mar 25, 09:03 UTC
AU-SYD1 Infrastructure Maintenance Apr 24, 13:00-21:00 UTC
On Tuesday April 24, 2018 between 13:00 and 21:00 UTC, we will be performing network maintenance on infrastructure in Sydney pop location which supports Managed DNS, Bulk Hosting, Recursive and TLD services. There will be no impact to these services as traffic will be shifted to adjacent sites prior to the window. Customer may notice a small increase in latency during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Posted on Apr 19, 14:03 UTC
On May 7th, 2018 between 8:30 UTC and 9:30 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, CA. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on Apr 17, 13:27 UTC
On May 9th, 2018 between 7:00 UTC and 8:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Miami, FL. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on Apr 17, 13:31 UTC
On May 29th, 2018 between 1:00 UTC and 4:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, England. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on Apr 7, 09:46 UTC
Upcoming Dyn Email Delivery Maintenance Jun 29, 14:00 - Jun 30, 00:00 UTC
On June 29, 2018 at approximately 14:00 UTC Dyn will be performing maintenance on our Email Delivery infrastructure to improve the security and stability of our services. As a result of this maintenance, customers utilizing our API endpoint must ensure their application(s) making API requests are capable of using TLS1.1 or TLS1.2. The following list of ciphers are supported:

ECDHE-RSA-AES128-SHA256
DHE-RSA-AES128-SHA256
DHE-RSA-AES256-SHA256
ECDHE-RSA-AES128-GCM-SHA256
ECDHE-RSA-AES256-GCM-SHA384
DHE-RSA-AES128-GCM-SHA256
DHE-RSA-AES256-GCM-SHA384
ECDHE-ECDSA-AES128-SHA256
ECDHE-ECDSA-AES128-GCM-SHA256
ECDHE-ECDSA-AES256-GCM-SHA384

This change affects reporting and sending via the API, however sending via SMTP as well as reports via web portal are not affected.

If these updates are not made by June 29th, 2018 at 14:00 UTC, customers may experience connectivity issues when interacting with the Email Delivery API.

Customers with questions about this change are encouraged to reach out to our Technical Support Team.
Posted on Apr 17, 21:30 UTC
Past Incidents
Apr 21, 2018

No incidents reported today.

Apr 20, 2018
Completed - The scheduled maintenance has been completed.
Apr 20, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 17:31 UTC
Scheduled - On Friday, April 20, 2018 beginning at 17:30 UTC, Dyn will be performing minor maintenance to the incoming mail infrastructure. There will be no interruption to email sending or delivery. Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Apr 19, 17:54 UTC
Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 09:00 UTC
Scheduled - On April 19th, 2018 between 09:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sunnyvale, CA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 11, 17:31 UTC
Apr 18, 2018

No incidents reported.

Apr 17, 2018
Completed - The scheduled maintenance has been completed.
Apr 17, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 14:00 UTC
Scheduled - On Tuesday April 17, 2018 between 14:00 and 22:00 UTC, we will be performing network maintenance on infrastructure in Tokyo pop location which supports Managed DNS, Bulk Hosting, Recursive and TLD services. There will be no impact to these services as traffic will be shifted to adjacent sites prior to the window. Customer may notice a small increase in latency during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Apr 11, 15:24 UTC
Resolved - This incident has been resolved.
Apr 17, 19:34 UTC
Investigating - On April 17th 2018, beginning around 18:50 UTC, some customers may have experienced a security prompt logging into dyn.com. After passing validation, users should be able to navigate the site as expected. Our engineers are investigating the issue and we will post updates as they become available.

This is not impacting other Dyn services such as Managed DNS or Email Delivery.

Customers with questions or concerns are encouraged to reach out to our Customer Support Team.
Apr 17, 19:15 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:01 UTC
Scheduled - On Tuesday April 17, 2018 between 13:00 UTC and 16:00 UTC, we will be performing maintenance on the Dyn Email V4 API Endpoint which supports Dyn Email V4 API services. There is expected to be no impact to these services. Customers may notice a small increase in latency during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support team.
Apr 12, 19:37 UTC
Completed - The scheduled maintenance has been completed.
Apr 17, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 15:00 UTC
Scheduled - On April 17th 2018 between 15:00 UTC and 16:00 UTC, PIR will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .org TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Apr 10, 14:03 UTC
Apr 16, 2018
Completed - The scheduled maintenance has been completed.
Apr 16, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 14:00 UTC
Scheduled - On Monday, April 16, 2018 at 14:00 UTC, Dyn Email Delivery will undergo database maintenance on its Open and Click subsystem. Just before and during the maintenance window, open/click reporting data availability will be delayed for up to two hours. The processing of open and click HTTP requests will continue without interruption throughout the maintenance. Engineering expects this maintenance to take no longer than one hour. Customers with questions are encouraged to contact Customer Support.
Apr 13, 19:43 UTC
Apr 15, 2018
Resolved - This incident has been resolved.
Apr 15, 18:09 UTC
Investigating - On April 15th, 2018 around 15:10 UTC, we began mitigating a DDoS attack on Dyn's Infrastructure. Some users may have experienced increased latency in the US West region on the Dyn Managed DNS nameservers.

Customers with any questions are encouraged to reach out to our Technical Support Team.
Apr 15, 15:26 UTC
Apr 14, 2018

No incidents reported.

Apr 13, 2018
On April 13th, 2018 between 21:21 UTC and 21:55 UTC, we began mitigating a DDoS attack on Dyn's Infrastructure. Some users may have experienced increased latency in the US West region on the Dyn Managed DNS nameservers.

Customers with any questions are encouraged to reach out to our Technical Support Team.
Apr 13, 22:29 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 UTC
Scheduled - On April 13th, 2018 between 08:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 22, 22:36 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 04:00 UTC
Scheduled - On April 13th, 2018 between 04:00 UTC and 05:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in London, UK. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 22, 22:42 UTC
Apr 12, 2018
Completed - The scheduled maintenance has been completed.
Apr 12, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 17:00 UTC
Scheduled - On Thursday, April 12th, 2018, between 17:00 and 18:00 UTC we will be releasing version 5.2.42 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Improved reliability when transferring large signed zones.
* Improvements to internal tooling.

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 11, 14:41 UTC
Completed - The scheduled maintenance has been completed.
Apr 12, 16:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 18:00 UTC
Scheduled - Starting on Wednesday, April 11th, 2018 at 18:00 UTC Oracle Email Delivery will be performing scheduled maintenance in order to implement performance tuning measures in the database, which will increase response times when performing database queries from the RestAPI applications.
A rolling release will be applied, hence downtime is not expected at any time during this maintenance window.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 10, 17:53 UTC
Resolved - This incident has been resolved.
Apr 12, 11:02 UTC
Update - We are extending this maintenance until 11:00 UTC while our engineers complete final steps. We will post more updates as they are available.
Apr 12, 10:30 UTC
Monitoring - We are extending the previously posted maintenance until 10:30 UTC. We will post more updates as they are available.

Previous post:

On Thursday, April 12th, 2018 between 09:00 UTC and 10:00 UTC, Dyn will be performing routine network maintenance in our North Bergen, NJ datacenter. During the maintenance, health agent monitoring updates may be delayed and query reporting statistics may be unavailable. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 12, 10:04 UTC
Completed - The scheduled maintenance has been completed.
Apr 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 09:00 UTC
Scheduled - On Thursday, April 12th, 2018 between 09:00 UTC and 10:00 UTC, Dyn will be performing routine network maintenance in our North Bergen, NJ datacenter. During the maintenance, health agent monitoring updates may be delayed and query reporting statistics may be unavailable. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 9, 19:06 UTC
Completed - The scheduled maintenance has been completed.
Apr 12, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 09:01 UTC
Scheduled - On April 12th, 2018 between 09:00 UTC and 09:15 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in North Bergen, NJ. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 9, 19:35 UTC
Apr 10, 2018
On 10 April, 2018, from 17:34 UTC to 17:45 UTC, we performed emergency site maintenance at our Miami datacenter. Some users in the region may have experienced unexpected errors during that time.

Customers with questions or concerns are encouraged to reach out to our Technical Service team.
Apr 10, 18:56 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 17:01 UTC
Scheduled - On Tuesday, April 10th, 2018, between 17:00 and 18:00 UTC we will be releasing version 5.2.42 of our Dyn Managed DNS platform to production.

Changes included in this release:
* Improved reliability when transferring large signed zones.
* Improvements to internal tooling.

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 6, 19:59 UTC
Resolved - This incident has been resolved.
Apr 10, 17:30 UTC
Monitoring - Our engineers have mitigated the issue and are currently monitoring. Customers affected may experience delivery delays up to 50 minutes when sending email.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 10, 16:26 UTC
Identified - Our engineers have identified the cause and are working to mitigate the issue. Updates will be posted as more information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team
Apr 10, 15:25 UTC
Investigating - On April 10th, 2018, beginning around 14:30 UTC, the Dyn Email Delivery Platform began experiencing some degradation. Engineering is currently investigating the issue and we will post updates as more information becomes available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team
Apr 10, 14:56 UTC
Apr 9, 2018
Completed - The scheduled maintenance has been completed.
Apr 9, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 19:00 UTC
Scheduled - On Monday, April 9, 2018, beginning at 19:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Apr 5, 17:50 UTC
Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.