Dyn Status Updates


See upcoming maintenance and any incidents in progress.

Investigating - On January 16th 2019, beginning around 14:45 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Ashburn, Virginia. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Jan 16, 14:58 UTC
Investigating - Starting on January 15th, 2019, at approximately 06:30 UTC, customers making changes to existing Advanced IP Rate Limiting rules may notice issues with rule conditions and delays publishing changes. The creation of new rules should still work as expected.

Our engineers are investigating the issue and we will update with more information as soon as it is available.
Jan 15, 09:37 UTC
Dyn Managed DNS Under Maintenance
API   Operational
Portal   Operational
Anycast Network   Under Maintenance
Primary Zone Propagation   Operational
Secondary Zone Propagation   Operational
Advanced Features   Operational
DNSSEC   Operational
Query Stats   Operational
Dyn Email Delivery Operational
API   Operational
Portal   Operational
Sending Infrastructure   Operational
Account Management Data   Operational
Delivery and Engagement Data   Operational
Domain Services Operational
Remote Access   Operational
Internet Guide (IG)   Operational
Standard DNS   Operational
D-Link Portal   Operational
DynDNS Portal   Operational
Domain Registration   Operational
DynTLD   Operational
Redirector   Operational
Social Failover   Operational
Dyn Updater   Operational
Health Check   Operational
Internet Intelligence Product Line Operational
Internet Intelligence   Operational
Internet Intelligence - Network   ? Operational
Internet Intelligence - Transit   ? Operational
Internet Alerts   Operational
Oracle Dyn Web Application Security Suite Operational
Portal   ? Operational
Network Operations   ? Operational
Mitigation Centers   ? Operational
Global PoPs   ? Operational
DNS   ? Operational
Oracle Dyn DDoS Protection (RapidBGP)   ? Operational
Managed DNS for Hosting   ? Operational
China Nameserver Infrastructure   Operational
Dyn.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On January 18, 2019, between 14:00 UTC and 21:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Tokyo, Japan. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Jan 10, 23:28 UTC
Domain Registration Scheduled Maintenance Jan 24, 22:00 - Jan 25, 02:00 UTC
Between 22:00 UTC on January 24th, 2019 and 02:00 UTC on January 25th, 2019, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com, .name and .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Dec 22, 15:43 UTC
Provider Maintenance in Dallas, TX Jan 25, 06:00-12:00 UTC
On January 25th, 2019 between 6:00 UTC and 12:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support team
Posted on Jan 8, 21:37 UTC
On January 27th, 2019 between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com and .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Dec 28, 14:55 UTC
Provider Maintenance in Frankfurt, Germany Feb 11, 22:00 - Feb 12, 04:00 UTC
Between 22:00 UTC on February 11th, 2019 and 02:00 UTC on February 12th, 2019, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Posted on Jan 14, 18:11 UTC
Past Incidents
Jan 16, 2019
Resolved - This incident has been resolved.
Jan 16, 08:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 16, 06:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 06:45 UTC
Identified - On January 16th, 2019, beginning around 02:45 UTC, Oracle + Dyn Web Application Security Suite engineers began investigating performance degradation on logging displayed within the Dojo portal. Customers may experience delays in logging as a result. No other impact is expected. Updates will be posted as they become available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 16, 05:18 UTC
Jan 15, 2019
Completed - The scheduled maintenance has been completed.
Jan 15, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:00 UTC
Scheduled - On January 15th, 2019 between 16:00 UTC and 18:00 UTC, Afilias will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .info TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Dec 15, 14:20 UTC
Completed - The scheduled maintenance has been completed.
Jan 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 09:00 UTC
Scheduled - On January 15th, 2019 between 09:00 UTC and 11:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Los Angeles, California. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 12, 19:33 UTC
Jan 14, 2019
Resolved - This incident has been resolved
Jan 14, 21:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 21:01 UTC
Investigating - At approximately 20:00 UTC on January 14, 2019, Our engineers identified performance degradation with our Dyn Email Delivery login portal. When attempting to log in customers may have experienced intermittent connection errors and delayed response times. Customers may also be experiencing delays in email reporting data. Please note that email sending is not currently affected by this issue. Engineering is currently investigating the issue and updates will be posted as information becomes available.

Customers with questions are encouraged to reach out to our Technical Support Team.
Jan 14, 20:23 UTC
Jan 13, 2019
Completed - The scheduled maintenance has been completed.
Jan 13, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 13:45 UTC
Scheduled - On January 13th, 2019 between 05:00 UTC and 13:00 UTC, one of Dyn's upstream transit providers performed emergency maintenance on their infrastructure in North Bergen, New Jersey. There was no impact to Dyn Managed DNS Nameservers or Peripheral Infrastructure, although some users may have experienced additional DNS query latency as traffic was routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 13, 13:35 UTC
Resolved - On January 12th, 2019 between 06:00 UTC and 12:00 UTC, one of Dyn's upstream transit providers performed emergency maintenance on their infrastructure in Sao Paulo, Brazil. There was no impact to Dyn Managed DNS Nameservers or Peripheral Infrastructure, although some users may have experienced additional DNS query latency as traffic was routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 13, 02:00 UTC
Jan 12, 2019
Resolved - On January 12th, 2019 between 12:07 UTC and 13:03 UTC, one of Dyn's upstream transit providers performed emergency maintenance on their infrastructure in North Bergen, NJ. There was no impact to Dyn Managed DNS Nameservers or Peripheral Infrastructure, although some users may have experienced additional DNS query latency as traffic was routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 12, 13:22 UTC
Jan 11, 2019

No incidents reported.

Jan 10, 2019
Resolved - This incident has been resolved.
Jan 10, 20:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 10, 10:16 UTC
Identified - On January 10, 2019, beginning around 08:00 UTC, Oracle + Dyn Web Application Security Suite engineers began investigating performance degradation on logging displayed within the Dojo portal. Customers may experience delays in logging as a result. No other impact is expected. Updates will be posted as they become available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 10, 08:36 UTC
Completed - The scheduled maintenance has been completed.
Jan 10, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 18:30 UTC
Scheduled - On Thursday, January 10th 2019, between 18:30:00 and 19:30:00 we will be releasing version 5.2.49 of our Dyn Managed DNS platform to production.

Changes included in this release:
- Fixed a bug impacting creation of ALIAS services.
- Improved speed of XML rending in SOAP API responses.
- DSFMonitor now accepts 'active' parameter.
- Tweaks for clarity in the web interface.

Once complete, changes from this release will be published in our change log along with previous releases.
https://manage.dynect.net/help/changelog.html

No customer impact is expected for this release.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jan 7, 15:23 UTC
Completed - The scheduled maintenance has been completed.
Jan 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 15:00 UTC
Scheduled - On Thursday, January 10, 2019, beginning at 15:00 UTC, we will be updating the geolocation database used in our Traffic Director service. These updates will increase the accuracy of our services. Customers may see minor traffic fluctuations once the update is complete as routing adjusts to the updated geolocation database.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Jan 3, 16:35 UTC
Completed - The scheduled maintenance has been completed.
Jan 10, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 13:00 UTC
Scheduled - On January 10th 2019 between 13:00 UTC and 15:30 UTC, we will be performing maintenance on our mitigation center in Seattle, WA. No impact is expected.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 9, 09:18 UTC
Resolved - This incident has been resolved.
Jan 10, 11:14 UTC
Investigating - On January 10th 2019, beginning around 10:00 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Hong Kong. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Jan 10, 10:06 UTC
Resolved - This incident has been resolved.
Jan 10, 06:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 10, 05:22 UTC
Investigating - On January 10, 2019, beginning around 00:30 UTC, Oracle + Dyn Web Application Security Suite engineers began investigating performance degradation on logging displayed within the Dojo portal. Customers may experience delays in logging as a result. No other impact is expected. Updates will be posted as they become available.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 10, 01:34 UTC
Jan 9, 2019

No incidents reported.

Jan 8, 2019
Resolved - On January 8th 2019 between 10:55 UTC and 11:12 UTC, one of Dyn's upstream transit providers performed emergency maintenance on their infrastructure in Hong Kong. There was no impact to Dyn Managed DNS Nameservers or Peripheral Infrastructure, although some users may have experienced additional DNS query latency as traffic was routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 8, 11:19 UTC
Jan 7, 2019
Completed - The scheduled maintenance has been completed.
Jan 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 13:00 UTC
Scheduled - Beginning January 7th, 2019, at 13:00 UTC, until 14:00 UTC, our Dyn Email Delivery data processing infrastructure will be under maintenance. During this period, some reporting statistics will be delayed, but will process and update after the maintenance has been completed.

Mail sending is not impacted by this event.

Customers with questions are encouraged to reach out to our Product Support Team.
Jan 3, 17:42 UTC
Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019
Resolved - This incident has been resolved.
Jan 4, 20:06 UTC
Monitoring - Our engineers are implementing a fix to this issue and will be restoring the Hong Kong MPoP to service between 17:30 and 19:30 UTC.
Jan 2, 17:52 UTC
Investigating - Our engineers are continuing to investigate this issue and will be removing the Hong Kong MPoP from service during this period. Following this, traffic will be automatically routed to other regions.
Dec 21, 10:12 UTC
Identified - Customers may notice published changes are not propagating to Hong Kong nodes at this time. This does not impact publishing to nodes in other regions. Engineers continue to work on the issue.
Dec 21, 09:32 UTC
Investigating - On December 21st, 2018, beginning around 23:20 UTC one of our upstream providers began performing emergency maintenance to their infrastructure in Hong Kong, HKG. Customers may be unable to access management and monitoring features for the HKG MP. Transit services and traffic are not affected at this time.

Customers with questions are encouraged to reach out to our Product Support Team.
Dec 21, 01:17 UTC
Resolved - This incident has been resolved.
Jan 4, 14:40 UTC
Identified - On January 3rd Thursday 2019, beginning around 23:48 UTC, one of Dyn's upstream transit providers began performing emergency maintenance on their infrastructure in Dallas, TX. No impact to Dyn Managed DNS Nameservers or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with any questions are encouraged to reach out to our Product Support Team.
Jan 4, 09:38 UTC
Jan 3, 2019
Resolved - This incident has been resolved.
Jan 3, 21:16 UTC
Investigating - On January 3rd, 2019, beginning around 17:55 UTC, our payment partner began performing emergency maintenance on our checkout system. Customers may be unable to update payments or renew/purchase services through Dyn at this time. This affects our eCommerce/Dyn.com users and Enterprise customers. Customers may retry their update or checkout as the issue appears to be intermittent; or may wait until resolution.

Customers with questions or concerns are encouraged to reach out to our Product Support Team.
Jan 3, 18:51 UTC