Dyn Status Updates. Delivered.

Welcome to Dyn's status site. Here you will see upcoming maintenance and any incidents in progress. We pride ourselves on transparency.

All Systems Operational
Dyn Managed DNS Operational
API Operational
Portal Operational
Anycast Network Operational
Primary Zone Propagation Operational
Secondary Zone Propagation Operational
Advanced Features Operational
DNSSEC Operational
Query Stats Operational
Dyn Email Delivery Operational
API Operational
Portal Operational
Sending Infrastructure Operational
Account Management Data Operational
Delivery and Engagement Data Operational
Domain Services Operational
Remote Access Operational
Internet Guide (IG) Operational
Standard DNS Operational
D-Link Portal Operational
DynDNS Portal Operational
Domain Registration Operational
DynTLD Operational
Redirector Operational
Social Failover Operational
Dyn Updater Operational
Internet Intelligence Product Line Operational
Internet Intelligence Operational
Internet Intelligence - Network ? Operational
Internet Intelligence - Transit ? Operational
Internet Alerts Operational
Managed DNS for Hosting ? Operational
China Nameserver Infrastructure Operational
Dyn.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On March 29, 2017 between 05:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, IL. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Mar 22, 18:26 UTC
Provider Maintenance in Singapore Mar 30, 18:00-21:00 UTC
On March 30th, 2017 between 18:00 UTC and 21:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Singapore. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Mar 12, 12:06 UTC
On March 31st 2017 between 05:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Chicago, IL USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Mar 23, 13:42 UTC
On April 11, 2017 between 04:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Ashburn, VA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Mar 22, 18:45 UTC
On April 26th 2017 between 16:00 UTC and 18:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Sao Paolo, Brazil. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Posted on Mar 23, 14:26 UTC
Past Incidents
Mar 24, 2017
Resolved - This incident has been resolved.
Mar 24, 09:03 UTC
Investigating - Starting on March 15th 2017, some Dyn Managed DNS QPS graphs are showing an increase in SOA queries due to an issue with stats processing. Our engineers are investigating.

Customers with questions are encouraged to reach out to our Technical Support Team.
Mar 17, 14:31 UTC
Mar 23, 2017
Completed - The scheduled maintenance has been completed.
Mar 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 09:00 UTC
Scheduled - On Thursday, March 23, 2017, between 09:00 and 10:00 UTC Dyn will be performing maintenance on the internal nameserver infrastructure utilized by Dyn Managed DNS. During this time customers may see a brief delay in zone creation and primary zone propagation.

Secondary zone propagation and DNS resolution will not be impacted by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 22, 15:37 UTC
Mar 22, 2017
Completed - The scheduled maintenance has been completed.
Mar 22, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 13:30 UTC
Scheduled - On Wednesday, March 22th, 2017, between 13:30 and 14:30 UTC, Dyn will be performing routine maintenance on the Managed DNS DynID enrollment process. During this time, customers may be unable to enroll Managed DNS users with a DynID.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 21, 01:49 UTC
Resolved - Our Engineers have discovered and rectified the issue as of 08:42 UTC
Mar 22, 08:52 UTC
Investigating - On Wednesday March 22nd, 2017, some users may encounter issues when trying to login to the Dyn Managed DNS Portal. Our engineers are currently investigating.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 22, 06:00 UTC
Mar 21, 2017
Completed - The scheduled maintenance has been completed.
Mar 21, 17:00 UTC
Update - The maintenance has been extended until 17:00 UTC.
Mar 21, 15:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 15:00 UTC
Scheduled - On Tuesday, March 21st, 2017, between 15:00 and 16:00 UTC Dyn will be performing network maintenance in our Amsterdam datacenter. No impact is expected.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 20, 19:19 UTC
Mar 20, 2017
Completed - The scheduled maintenance has been completed.
Mar 20, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 23:00 UTC
Scheduled - On March 19th 2017 between 23:00 UTC and 03:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Frankfurt, Germany. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 28, 19:31 UTC
Mar 19, 2017
Completed - The scheduled maintenance has been completed.
Mar 19, 11:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:00 UTC
Scheduled - On Sunday, March 19th, 2017, between 10:00 and 12:00 UTC Dyn will be performing emergency maintenance on the internal database architecture utilized by Dyn Managed DNS. During this time, web portal, API access, and failover services included with Traffic Director and Traffic Manager will be unavailable.

DNS resolution will not be affected by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 13, 16:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 01:00 UTC
Scheduled - On March 19th, 2017, between 01:00 UTC and 01:45 UTC, Verisign will be performing routine maintenance on their domain registration platform. During this period customers may be unable to update, renew or purchase .com & .net TLD domains through Dyn.

Customers with questions or concerns are encouraged to reach out to our Customer Support team.
Feb 16, 21:34 UTC
Mar 18, 2017
Completed - The scheduled maintenance has been completed.
Mar 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 UTC
Scheduled - On March 18th, 2017 between 08:00 UTC and 09:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in New Jersey, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 27, 09:10 UTC
Mar 17, 2017
Resolved - This incident has been resolved.
Mar 17, 16:12 UTC
Investigating - Starting on or around March 17th, 2017, some users began to encounter issues when trying to enroll new Managed DNS users via portal.dynect.net/enroll. Our engineers are currently investigating.
Mar 17, 15:23 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 09:00 UTC
Scheduled - On March 17th 2017 between 09:00 UTC and 10:00 UTC, one of our upstream transit providers will be performing maintenance on their infrastructure in Palo Alto, California, USA. No impact to Dyn Managed DNS Nameserver or peripheral infrastructure is expected, although some users may experience additional DNS query latency as traffic is routed to other paths.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Feb 27, 09:21 UTC
Mar 16, 2017
Completed - The scheduled maintenance has been completed.
Mar 16, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 09:00 UTC
Scheduled - On Thursday, March 16 2017 between 09:00 and 10:00 UTC Dyn will be performing maintenance on the internal nameserver infrastructure utilized by Dyn Managed DNS. During this time customers may see a brief delay zone creation and primary zone propagation.

Secondary zone propagation and DNS resolution will not be impacted by this maintenance.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 15, 20:32 UTC
Mar 15, 2017

No incidents reported.

Mar 14, 2017
Resolved - This incident has been resolved.
Mar 14, 12:21 UTC
Investigating - On Tuesday March 14th 2017, beginning around 11:00 UTC, some customers with IP ACLs enabled may have experienced problems logging into and navigating within the Dyn Managed DNS Portal. Our engineers are investigating the issue and we will post updates as they become available.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 14, 11:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 09:00 UTC
Scheduled - On Tuesday, March 14th, 2017, between 09:00 and 10:00 UTC, we will be updating our customer portal services. These updates will improve the performance and reliability of our DNS, Email, and Internet Intelligence portals. The portals will be intermittently unavailable during this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 13, 19:35 UTC
Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017
Completed - The scheduled maintenance has been completed.
Mar 10, 10:57 UTC
Update - Correction: The API changes will be introduced at 15:00 UTC on Tuesday, February 28th.
Feb 27, 19:38 UTC
Scheduled - On Tuesday, February 28th, 2017, at 10:00 UTC, Dyn will release an update to the Internet Routing Alerts API and Performance Alerts API. This update includes significant changes to the retention policy for alerts and the number of alerts returned when queried.

Users of Internet Routing Alerts and Internet Performance Alerts should be aware of the following two changes:

1) Alerts will no longer be retained indefinitely. Instead, Dyn will delete alerts 180 days after they are raised. Requesting an alert that has been deleted will result in a "404 Not Found" error, exactly like requesting an alert that does not exist at all.

2) It will no longer be possible to make unbounded alert queries. Alert queries will be truncated at 1000 alerts per response, and a new pagination protocol makes it possible to request more alerts by making more requests.

You can avoid pagination by supplying the 'limit' request parameter, e.g.

GET /portfolio/monitoring/alerts?limit=1000

The 1000-alert limit may be changed in future at Dyn's sole discretion.

See the API documentation (https://help.dyn.com/get-portfoliomonitoringalerts/) for more details.

Both changes will be effective as of February 28, 2017.
Feb 24, 22:24 UTC
Resolved - This incident has been resolved.
Mar 10, 02:00 UTC
Investigating - Beginning at approximately 21:08 UTC on March 9th, 2017, we began mitigating a DDoS attack on our HTTP redirect service in US East and US West. Some customers may experience increased latency with the redirect service at this time.

Customers with questions or concerns are encouraged to reach out to our Technical Support Team.
Mar 9, 21:08 UTC