In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 2024 - 15:30 UTC
Scheduled - On Saturday, November 23rd, 2024, the Dyn teams made an update to the customer ticket service. As a result, users updating existing tickets will receive a new ticket number. This is expected behavior and will not otherwise impact issue response from your Dyn Support Team.
Customers with questions are encouraged to reach out to Dyn Product Support.
Nov 25, 202415:30 - Dec 5, 202411:30 UTC
Monitoring - This is a notification of an upcoming Phone Number Change for the Dyn services.
Starting on November 1, 2024, customers calling into Oracle Dyn teams may encounter invalid phone number errors related to an update to our phone systems. Dyn customers using services with Phone Support can locate the updated phone numbers by logging into their account portal at https://account.dyn.com and then navigating to Support --> Contact Support.
Customers without Phone Support or with questions are encouraged to contact your Dyn Support team via your account portal or by emailing support@dyn.com.
Oct 21, 2024 - 15:26 UTC
Update - Engineering is continuing to work through a rolling discovery of issues which are slowing the emergency update to the Dyn Updater Client. We apologize for the extended time for this release.
Jan 25, 2022 - 16:52 UTC
Update - We are finalizing development of the new Dyn Update Client for Windows. This new client should resolve the current UAC errors. Please contact support for further questions.
Oct 11, 2021 - 19:06 UTC
Update - We are continuing to work on a fix for this issue.
Aug 09, 2021 - 16:27 UTC
Identified - Starting around July 19th 2021, some customers using the Dyn Updater Client with recently updated Windows systems began seeing frequent pop-ups warnings from the Windows User Account Control (UAC) feature. At this time, we have identified the root cause but due to the complexity of the required update, we expect an extended time to release an updated Dyn Updater Client solution. In the interim, we encourage users who would like to discuss available work-around and alternative host updater options to reach out to customer support.
Aug 09, 2021 - 16:24 UTC
Dyn Managed DNS
Operational
API
Operational
Portal
Operational
Anycast Network
Operational
Primary Zone Propagation
Operational
Secondary Zone Propagation
Operational
Advanced Features
Operational
DNSSEC
Operational
Query Stats
Operational
Dyn Email Delivery
Operational
API
Operational
Portal
Operational
Sending Infrastructure
Operational
Account Management Data
Operational
Delivery and Engagement Data
Operational
Self Service DNS
Operational
Remote Access
Operational
Standard DNS
Operational
DynDNS Portal
Operational
Redirector
Operational
Dyn Updater
Operational
Internet Guide (IG)
Operational
Internet Intelligence Product Line
Operational
Internet Intelligence
Operational
Internet Intelligence - Network
?
Operational
Internet Intelligence - Transit
?
Operational
Internet Alerts
Operational
Oracle Dyn Web Application Security Suite
Operational
Completed -
The scheduled maintenance has been completed.
Nov 29, 04:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 13:15 UTC
Scheduled -
The Dyn Support team will be closed on Thursday, November 27th, 2024 in observation of the US Holiday: Thanksgiving. Thank you for your understanding. Any non-emergent, new or reopen issues will receive response on Friday, November 28th, 2024.
Nov 27, 13:05 UTC
Resolved -
This incident has been resolved.
Nov 25, 15:21 UTC
Identified -
Since September 1, 2023, customers logging into the Oracle Dyn Managed DNS or Email Delivery portals via DynID may be experiencing failures to receive 2FA codes. We have identified the issues and are working on a fix with priority. Implementing the fix involves external parties which may result in an extended time to resolve. We will update here as available.
Customers with questions are encouraged to contact our Dyn Technical Support team.
Sep 14, 15:21 UTC
Resolved -
This incident has been resolved.
Nov 25, 15:21 UTC
Identified -
On September 13th, 2023, we discovered a bug causing DynID portal login failures for Managed DNS customers using IP access protections. We have identified the source and are working with an upstream provider to resolve. Customers who need priority access to their Managed DNS account should contact Dyn Technical Support to request guidance. Customers may have begun experiencing issues on September 6th, 2023 and retries may be successful.
Customer with questions are encouraged to contact Dyn Technical Support.
Sep 14, 15:28 UTC