As of 23:00 UTC, users should have full access to the web portal. Some customers may still be seeing SMTP authentication failures, however. The email API continues to remain unaffected by this issue. We do not recommend that customers make any changes to their configuration in response to this issue.
Customers with questions are encouraged to reach out to our Technical Support Team.
Posted Jul 05, 2016 - 23:18 UTC
Monitoring
As of 21:50 UTC, our engineers are working to correct any remaining customers experiencing issues with SMTP authentication and logging into the web UI however the majority of customers should no longer be affected. The email API remains unaffected by this issue. We do not recommend that customers make any changes to their configuration in response to this issue.
Customers with questions are encouraged to reach out to our Technical Support Team.
Posted Jul 05, 2016 - 22:00 UTC
Investigating
On July 5th, 2016 as of 19:15 UTC some customers may be experiencing issues logging in to the web UI and authenticating over SMTP with Dyn Email Delivery platform. Our engineers are currently working on a resolution. The email API is unaffected by this issue. We do not recommend that customers make any changes to their configuration in response to this issue.
Customers with questions are encouraged to reach out to our Technical Support Team.
Posted Jul 05, 2016 - 19:15 UTC
This incident affected: Dyn Email Delivery (Portal).