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DynID Login Failures: Loops back to login

Incident Report for Oracle + Dyn

Identified

On September 13th, 2023, we discovered a bug causing DynID portal login failures for Managed DNS customers using IP access protections. We have identified the source and are working with an upstream provider to resolve. Customers who need priority access to their Managed DNS account should contact Dyn Technical Support to request guidance. Customers may have begun experiencing issues on September 6th, 2023 and retries may be successful.

Customer with questions are encouraged to contact Dyn Technical Support.

Posted Sep 14, 2023 - 15:28 UTC

This incident affects: Dyn Email Delivery (Portal) and Dyn Managed DNS (Portal).