After monitoring, we have confirmed that service has been restored and the issue is resolved.
Posted Mar 11, 2021 - 01:59 UTC
Engineers have applied mitigating actions and services are starting to see recovery. We will continue to monitor the recovery and provide an update once we have verified the issue has been resolved.
Posted Mar 11, 2021 - 01:20 UTC
Starting at 23:37 UTC, our Dyn Managed DNS service began experiencing DNS resolution degradation affecting all zones. Our engineers are actively engaged in fixing this incident. Impacted customers may observe DNS failures for the zones. Customers with questions are encouraged to reach out to our Technical Support team.
Customer Impact: Customers may have experienced DNS failures.
Preliminary Root Cause: Oracle Public DNS infrastructure experienced a configuration issue that resulted in DNS query failures.
Start Time: March 10, 2021 23:37 UTC
End Time: March 11, 2021 01:03 UTC
Reference Number: CN-74663
Posted Mar 11, 2021 - 00:47 UTC
This incident affected: Dyn Email Delivery (API, Portal, Sending Infrastructure, Account Management Data, Delivery and Engagement Data) and Dyn Managed DNS (API, Portal, Anycast Network, Primary Zone Propagation, Secondary Zone Propagation, Advanced Features, DNSSEC, Query Stats).